Job Description:
• Assist individuals in understanding their coverages and selecting the right products
• Provide full lifecycle customer service and sales, accepting inbound or calling out for follow up
• Respond to customer inquiries with compassion and active listening
• Identify additional needs customers may have and help them to upgrade products or services
Requirements:
• Current Health insurance license in your state of residence
• High speed internet (>25 mbps)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• Strong customer service orientation
• High school diploma or equivalent
• Computer experience
Benefits:
• All license fees provided by TTEC as your employer
• Guaranteed hourly wage plus performance bonus opportunities
• Health and wellness incentives
• Monthly pay-for-performance bonus
• Tuition reimbursement
• Paid time off