Job Description:
• Drive day-to-day technical support for IRM, BCM, and TPRM applications
• Lead day-to-day technical support and maintain existing configurations
• Partner with business product owners to convert requirements into technical designs
• Build and maintain Flow Designer logic and scripting configurations
• Mentor and guide junior team members.
Requirements:
• 10+ years of experience configuring and integrating enterprise SaaS platforms
• 5+ years of hands-on ServiceNow development or advanced administration
• Strong understanding of ServiceNow platform capabilities, including tables, relationships, and scripting using JavaScript
• Experience implementing or supporting IRM, BCM, TPRM, or other non-ITSM modules
• Proven experience creating reports and dashboards for business stakeholders
• Strong communication skills
• Ability to work with business leaders,
• Strong understanding of data governance and system security.
Benefits:
• Health insurance
• 401(k) matching
• Flexible working arrangements
• Professional development opportunities
• Annual bonuses or incentives