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Posted Aug 21, 2025

Job Title: Product Manager, Community Support - Shape the Future of User Experience

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Job Description:

We're seeking an exceptional Product Manager to join our team and drive the development of innovative community support channels and experiences. As a Product Manager, Community Support, you will play a crucial role in crafting and executing product roadmaps, launching new features, and ensuring the success of our products throughout their life cycle.

About the Role:

In this position, you will be responsible for representing the voice of the user and collaborating with cross-functional design and engineering teams to build seamless support experiences for our guests and hosts. Your goal will be to create the easiest-to-use support experience anywhere, enabling us to deliver world-class service at scale.

Key Responsibilities:

Requirements:

What We Offer:

We provide a competitive salary range of $192,000 - $235,000 USD, bonus, equity, benefits, and Employee Travel Credits. Our job titles may span more than one career level, and the actual base pay is dependent on factors such as training, transferable skills, work experience, business needs, and market demands.

How to Apply:

If you're ready to take on this challenge and become a vital part of our success story, apply now and let's discuss how you can shape the future of user experience.

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