What is the Role?
As part of Loggerhead’s Customer Experience team, the Inside Sales Agent will be handling calls and leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert leads into customers. In this role, you will interact with our customers through calls, SMS, and email. You will be relied on to actively listen to our customers, use your experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction. Great opportunity to grow with this role as the company grows and be well positioned to advance into other areas of the organization.
A day in the life could include:
- Work from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc.
- Serve as a trusted advisor by uncovering the prospect’s needs, identifying gaps in coverage, recommending solutions, and converting them into customers using a proven sales strategy.
- Utilize your Personal Lines or Property & Casualty Lines license as a professional trusted advisor.
How we position you for success
- We empower you to be the expert by providing you with extensive training, consistent support, and by rewarding you for your success through our attainable bonus structure.
- Limited Prospecting – As a part of the inside sales team, most leads are delivered directly to you.
- Best-In-Class Leaders and Teams – Work alongside a team of equally ambitious and passionate colleagues, while always feeling supported and valued from the top-down.
- Reputable Product – Loggerhead offers a competitive homeowner's product.
- Respect & Appreciation – Join a team where diverse perspectives are respected and always welcome.
What You'll Need to be a Top Candidate
Skills
- Highly motivated and enjoys being rewarded for your efforts.
- Energized by a challenge while also being able to make an impact.
- Committed to doing what it takes to be successful in sales.
- A strong communicator who’s passionate about helping others.
- Comfortable with navigating multiple computer programs.
- Possess high stress tolerance and critical thinking skills.
- Receptive to coaching and feedback.
- Strong communication skills.
- Ability to work independently and hold yourself accountable for your performance.
Knowledge & Experience
- Knowledge of Homeowners Insurance Market.
- At least 2 years of demonstrated sales experience in insurance, or similar industry required.
Education & Certifications
- HS Diploma or GED is required.
- Hold an active Personal Lines or Property & Casualty License upon hire. 20-44 or 2-20
Working Conditions: Normal business office environment. Additional hours as required.
Travel: Minimum, as required.
ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.
Job Type: Full-time
Benefits:
Schedule: Monday to Friday
Work Location: Remote