Join the American Express Team as an Infrastructure Engineer and Be Part of a Dynamic and Innovative Environment
American Express is seeking a highly skilled Infrastructure Engineer to join our team in Ohio. As a key member of our tech group, you will have the opportunity to design, code, and implement programming that makes us a fundamental part of our clients' digital lives. We offer a collaborative, open, and inclusive environment where your voice is valued, and you have the autonomy to choose the tech you use to solve challenging problems.
About American Express and Our Culture
At American Express, we understand the importance of innovation and staying ahead of the curve. We offer a range of opportunities to work with the latest technologies and encourage you to contribute to the broader engineering community through open source. We also prioritize your professional development, providing dedicated time and resources to invest in your growth. Join #TeamAmex and find your place in Innovation!
Job Summary
As an Infrastructure Engineer, you will play a critical role in supporting the design, build, development, and integration of infrastructure required to support our business portfolio or platform stage. You will work closely with skilled specialists to analyze business, application, and technical infrastructure requirements and implement solutions that meet our Innovation standards.
Key Responsibilities
- Analyze business, application, and technical infrastructure requirements and support the design, build, development, and integration of infrastructure to support the business portfolio or platform stage.
- Support initiatives that deliver functional end-to-end infrastructure solutions that implement to Innovation standards.
- Plan, assign, and manage the efficient use of Functional Support resources for the duration of the development life cycle, across multiple development groups.
- Manage break/fix, incident, and issue activities across the team.
- Manage Specialists or potentially Performance Analysts in the local market team.
- Monitor, control, and report Functional Support usage throughout the development life cycle.
- Serve as the primary point of contact for business/development groups or vendors needing support in resolving issues.
- Coordinate Operations resources in the resolution/prevention of issues where necessary.
- Enforce production confirmation practices.
- Work with the utilization of technical subject matter expert capability to advance the design of technical solutions/enhancements.
- Aid in quality assessments by supporting quality rating measures on key changes.
- Contribute to the development of policies and procedures for the production and administration support capability.
- Communicate ITIL (Information Technology Infrastructure Library) compliance process conformance for incident, issue, and change management.
Essential Qualifications
- Education: Bachelor's Degree.
- Experience: 2+ years of engineering experience in a mainframe environment.
- Technical Skills:
- Experience with the design and implementation of mainframe and distributed applications.
- 2+ years of experience with mainframe infrastructure, hardware, and operating systems.
- 2+ years of experience monitoring issues, change and incident lines, implementing compliance with ability, root cause analysis, and change quality targets.
Preferred Qualifications
- Communication Skills: Excellent written and verbal communication skills.
- Experience: Previous work in an operations or support role.
What We Offer
As an Infrastructure Engineer at American Express, you will have access to:
- Competitive Salary: $26/hour.
- Full-Time Position: 8 hours/day, with immediate openings available.
- Remote Work: Work from the comfort of your own home in Ohio.
- Professional Growth: Opportunities for career advancement and professional development.
- Collaborative Environment: Work with skilled specialists in an open, inclusive, and dynamic environment.
- Latest Technologies: Opportunities to work with the latest technologies and contribute to open source projects.
- Comprehensive Benefits: Although not specified, we offer a comprehensive benefits package to support your well-being and financial security.
Why Join American Express?
At American Express, we value our employees and offer a range of benefits and opportunities for growth and development. By joining our team, you will be part of a dynamic and innovative environment that encourages collaboration, creativity, and professional growth.
How to Apply
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application through our website or contact us directly.
Apply Now
We look forward to reviewing your application and discussing this exciting opportunity further.
Apply Now