Are you a detail-oriented and organized individual with a passion for data entry? Do you have excellent communication skills and a strong work ethic? If so, we invite you to join arenaflex, a leading organization in the healthcare industry, as a Data Entry Representative in San Juan, PR. As a Data Entry Representative, you will play a vital role in supporting our operations by accurately and efficiently entering data into our systems, ensuring seamless communication with patients, and resolving billing discrepancies.
**About arenaflex**
arenaflex is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to advance health equity on a global scale by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. We pride ourselves on our culture of diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Join us to start Caring. Connecting. Growing together.
**About the Role**
As a Data Entry Representative, you will be responsible for supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and/or Third-Party Denials processes. Your primary responsibilities will include:
* Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
* Following procedural guidelines to enter information in the systems and answering patient inquiries
* Navigating multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
* Conducting basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
* Data entry utilizing templates for letters and other correspondences
* Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
* Researching mail returns and updating invoices with current information in the appropriate billing system and noting the patient bills with actions taken
* Researching denied bills due to patient not being covered on the date of service, errors with the patient's information, or with the insurance information provided in the claim/bill and resolving for re-billing
**Requirements**
To be successful in this role, you will need:
* 1 year of data entry experience
* Customer service experience
* Professional proficiency in both English and Spanish
* Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
* Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)
**Preferred Qualifications**
* Medical billing experience
* Proven knowledge of medical or health insurance terminology
* Proven solid Microsoft Excel skills
**Why Join arenaflex?**
At arenaflex, we believe everyone deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. Our mission is to help people live healthier lives and make the health system work better for everyone.
**Benefits and Perks**
As a Data Entry Representative at arenaflex, you will enjoy:
* A competitive salary
* Comprehensive benefits package
* Career development opportunities
* A dynamic and inclusive work environment
* Opportunities for growth and advancement
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for data entry, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
**Equal Employment Opportunity**
arenaflex is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
**Drug-Free Workplace**
arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
**Don't Hesitate, Apply!**
We look forward to receiving your application and welcoming you to the arenaflex team!