**Join arenaflex's dynamic team as a Customer Service Coordinator and be part of a forward-thinking organization that's revolutionizing the way we approach customer service. As a key member of our Supply Chain Operation division, you'll play a vital role in ensuring that our customers receive the best possible experience, from initial bulk allocation to end-of-life cycle of merchandise.**
**About arenaflex**
arenaflex is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in multiple segments, including women's, men's, and kid's apparel, accessories, entertainment, and beauty. We're a team built on respect, creativity, and innovation, and we're committed to driving growth through our customers and our brands. Our focus on innovation, creativity, and analytical thinking has enabled us to thrive in an ever-changing environment, and we're now looking for talented individuals like you to join our team.
**As a Customer Service Coordinator at arenaflex, you'll be part of a team that leverages leading-edge technology and innovative solutions to deliver goods and materials on time, on schedule, and in great condition. You'll have the opportunity to learn the business from the best, work on non-stop challenges, and enjoy endless variety in your role.**
**Key Responsibilities:**
* Manage purchase orders from initial bulk allocation through end-of-life cycle of merchandise, including daily review, maintenance, and release of sales orders, follow-through with shipments, and reverse logistics.
* Help track production through receipt in the distribution center.
* Create and manage work order processes to ensure customer floor-ready requirements and overall retail compliance.
* Review orders on an exception basis from all product flow streams daily and modify as necessary.
* Ensure all electronic transactions (EDI) are sent and/or received.
* Review daily shipments to ensure proper invoicing.
* Communicate daily with Order Management Manager, as well as Sales & Warehouse counterparts to review customer delivery issues.
* Review Operational chargebacks with Compliance team.
* Manage overall system data integrity with a main focus on sales orders.
**Our Ideal Candidate:**
* Bachelor's degree preferred.
* Allocation experience a plus (preferably in the Apparel/Accessories/Footwear Industry).
* Proficient in Microsoft Office (Word, Excel, and Outlook).
* Some EDI and ERP Software experience, preferably SAP, is a plus.
* Working knowledge of retail math.
* Ability to foster effective teamwork.
* Good communication with business teams.
* Detail-oriented.
* Ability to learn difficult concepts quickly while offering creative solutions to problem-solving.
* Ability to multi-task in a fast-paced and dynamic environment.
* Excellent time management skills.
* Ability to set priorities effectively.
**What We Offer:**
* An industry-competitive salary, ranging from $41,000 to $50,500.
* A comprehensive benefits plan, including medical, dental, vision, and a matching 401(k).
* Summer Fridays, generous PTO, merchandise discounts, and excellent career development opportunities.
* A work environment that reflects our industry leadership and a commitment to diversity, equity, and inclusion.
* Opportunities to participate in our social impact program, Centric Cares, and make a difference in the communities we live and work in.
**Why arenaflex?**
* We believe our people are our greatest asset, and we're committed to attracting and retaining the best talent.
* Our job postings include an annual base salary range at the time of employment, which represents our good faith estimate of what candidates are likely to expect.
* We tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.
* Base salary is a part of a total compensation package, which may also include commission earnings, annual bonus, and other arenaflex-sponsored benefit programs.
**Join arenaflex's growing community by getting involved with groups, teams, and initiatives like Be Green, Be Giving, and Be Celebrated.**
**arenaflex is an Equal Opportunity Employer**
**Please note that arenaflex will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.**
**Apply Now**
Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.