Canada Life, a member of the Power Financial Corporation group, is a leading provider of financial security needs for millions in Canada and beyond. The Field Compensation Associate will work with the Compensation Services team to address commission-related inquiries and ensure compliance, while also generating reports and maintaining data privacy.
Responsibilities
- Identify, research, analyze and correct commission related inquiries for escalations in a timely manner
- Handle the large case process for all regions
- Assist with advisor/corporate override changes in the back-office system (WealthServ)
- Generate statements/reports from carriers’ websites, analyze and validate the data on the back-office system (WealthServ) and update it to post commissions
- Enter MGA commissions in required databases ensuring data privacy and compliance
- Update the advisor/corporation debt in the WealthServ debt module as well as sending debt notices to advisors/corporations/Sales leaders/Senior Management ensuring data privacy and compliance
- Participate in the pay process (push, validation, pay, …)
- Assist with the analysis of Finance variances
- Provide vacation coverage and backup assistance for commission close
- Adapt to workloads, multiple carriers and process changes
- Communicate effectively with colleagues, internally and externally
- Provide compensation information and reports as required
- Create / maintain updated compensation posting process documentation
- Stay up-to-date with the industry changes and all carriers’ processes
Skills
- University degree or College diploma in a relevant field
- Fluent in English and French, an asset
- Experience in a Compensation Insurance field
- Excel - Intermediate Plus
- Mathematical and reconciliation skills
- Proven analytical and problem-solving abilities (critical thinking)
- Team player with a positive attitude
- Pro-active, flexible, and have a sense of urgency
- Organizational, prioritization and time management skills
Benefits
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Company Overview
Canada Life looks after retirement, investments, Estate Planning, Wealth Management, Investing for Children, Flexible Life Plans. It was founded in 1903, and is headquartered in Potters Bar, Hertford, GBR, with a workforce of 10001+ employees. Its website is https://www.canadalife.co.uk/.
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