At blithequark, we are dedicated to empowering patients to lead more comfortable and productive lives by providing high-quality medical products, services, and outstanding customer care. As a national leader in the healthcare industry, we specialize in ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. Our mission is to keep patients engaged in their care and enable them to manage their health and treatment at home effectively. With hundreds of locations across 45 states, we are committed to making a positive impact on the lives of our patients and their families.
We are seeking a dedicated and compassionate Sleep Therapy Inbound Customer Service Representative to join our Sleep Central Inbound Call Center team at blithequark. As the first line of contact for CPAP resupply customers, you will play a vital role in providing exceptional patient care and support. Your primary responsibilities will include new order intake, verifying and entering accurate patient demographics, payer, and physician-related information, as well as assisting customers with basic sleep coaching and product expertise.
To be successful in this role, you should possess a high school diploma or GED equivalent, with one to three years of related prior work experience in a team-oriented environment. A strong customer service background and experience in the medical field, particularly in administrative record management, are highly desirable. You should be able to effectively communicate in English, both orally and in writing, and maintain a positive attitude while working in a fast-paced environment.
At blithequark, we are committed to the growth and development of our employees. As a Sleep Therapy Inbound Customer Service Representative, you will have the opportunity to develop your skills and knowledge in the healthcare industry, with a focus on sleep therapy and home medical equipment. You will work closely with our experienced team members and have access to ongoing training and education to enhance your career prospects.
Our company culture is built on a foundation of respect, empathy, and compassion. We value our employees and recognize the importance of their contributions to our mission. As a blithequark team member, you can expect a supportive and inclusive work environment, with opportunities for professional growth and development. We offer a competitive compensation package, including a monthly bonus program with potential unlimited earnings, as well as a range of benefits, including 401k, medical, dental, and vision insurance, life insurance, and disability coverage.
We offer a standard Monday to Friday schedule, with the opportunity to work from home after successful completion of in-office training and meeting expectations with management approval. This flexible work arrangement allows you to maintain a healthy work-life balance while delivering exceptional patient care and support.
At blithequark, we offer a competitive compensation package, including:
If you are a compassionate and dedicated customer service professional looking to make a positive impact in the lives of patients, we encourage you to apply for this exciting opportunity at blithequark. As a Sleep Therapy Inbound Customer Service Representative, you will play a vital role in delivering exceptional patient care and support, while developing your skills and knowledge in the healthcare industry. Submit your resume today and take the first step towards a rewarding and challenging career at blithequark!
blithequark is an equal opportunity employer, committed to recruiting, employing, training, promoting, transferring, separating from employment, and compensating employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment.
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