At Altais, we're driven by a bold vision to revolutionize the healthcare system, empowering physicians to focus on what matters most – caring for patients. Our mission is built on the understanding that administrative tasks should not overshadow the art of healing. By developing innovative clinical support tools, technology, and services, we aim to transform the healthcare experience for physicians, patients, and the clinical community alike. As part of the Altais family, which includes renowned entities like Brown and Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists, you'll be joining a team of over 4,000 physicians dedicated to reshaping healthcare across more than 40 cities in California, caring for over 500,000 patients.
You'll be part of a high-performing, fast-growing Health & Innovation team that values new ideas, innovation, and collaboration. Our team is passionate about making a difference in healthcare, and we're looking for like-minded individuals who share our commitment to improving patient care and outcomes. If you're eager to work in a mission-driven organization where your contributions are valued, and you're passionate about healthcare innovation, we invite you to join our dynamic team.
The Appointment Scheduler role is a critical component of our patient care efforts, working closely with administrative, clinical, and management teams to ensure seamless support for our patients. Under general supervision, you will be responsible for scheduling and confirming appointments, conducting outbound calls to prospective patients, handling objections, and tracking scheduling metrics. Your role will also involve registering patients, confirming insurance coverage, and providing exceptional customer service to our patients and internal stakeholders.
To excel in this role, you should possess a unique blend of interpersonal, customer service, and organizational skills. Key requirements include:
We're looking for individuals who not only share our passion for improving healthcare but also embody our core values:
At Altais, we're committed to the growth and development of our team members. By joining our team, you'll have access to:
We pride ourselves on a work environment that is supportive, inclusive, and stimulating. Our company culture is built on the principles of transparency, honesty, and mutual respect, with a strong emphasis on teamwork and open communication. By joining Altais, you'll become part of a dynamic and mission-driven community that values your contributions and supports your well-being.
We offer a competitive compensation package that recognizes your experience, credentials, and education, alongside a robust benefits program designed to meet your needs. This includes, but is not limited to, comprehensive health insurance, retirement plans, and paid time off. The anticipated pay range for this role is competitive and reflective of industry standards, with opportunities for growth based on performance and contributions to the organization.
If you're a motivated and compassionate individual with a passion for healthcare and a drive to make a difference, we invite you to apply for the Appointment Scheduler position. This role offers a unique opportunity to join a dynamic team dedicated to revolutionizing patient care and outcomes. By applying, you'll take the first step towards a rewarding career with Altais, where your skills, experience, and values can contribute to a better future for healthcare. Don't miss this chance to grow your career and be part of something extraordinary – apply today!
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