Join arenaflex, a trusted professional recruiting firm with over 40 years of experience, connecting top talent with career opportunities in multiple sectors. As an Experienced Part-Time Inside Sales Support/Customer Service Representative, you will play a vital role in providing exceptional customer service, administrative support, and sales support to our clients. If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a people-first approach to recruitment, empowering and connecting employers and candidates across multiple industries, including finance, accounting, administrative, manufacturing, skilled trades, and more. With a strong presence in Reading, Pennsylvania, and a commitment to equal opportunity employment, arenaflex is dedicated to providing top talent with career opportunities that match their skills and aspirations.
**Job Summary**
We are seeking an Experienced Part-Time Inside Sales Support/Customer Service Representative to join our team in Mohnton, PA. As a key member of our sales support team, you will provide administrative support to our Director of Operations, assist in completing onboarding documentation for manufacturer representatives and distributors, and deliver exceptional customer service to our clients. If you have a strong background in sales or customer service, excellent communication skills, and a passion for building strong relationships, we encourage you to apply for this exciting opportunity.
**Responsibilities**
As an Experienced Part-Time Inside Sales Support/Customer Service Representative, your key responsibilities will include:
* Providing administrative support to the Director of Operations, including maintaining weekly sales plans, call reports, and customer contact files
* Assisting the Sales Support team in completing onboarding documentation for manufacturer representatives and distributors
* Monitoring and supporting manufacturer sales reps and distributors to ensure seamless communication and customer satisfaction
* Effectively using Microsoft Office to communicate via email, analyze customer data, and maintain accurate records
* Delivering exceptional customer service with professional phone and verbal communication, demonstrating product knowledge to answer customer questions and identify opportunities to upsell or cross-sell
* Building strong relationships with customers and vendors through open and interactive communication
* Working independently with strong attention to detail, organizational skills, and the ability to prioritize tasks and meet deadlines
**Qualifications**
To be successful in this role, you will need:
* A minimum of 1 year of sales experience or 2 years of customer service experience
* Strong computer skills, including proficiency in Microsoft Office
* Excellent interpersonal, verbal, and written communication skills
* Strong attention to detail, organizational skills, and the ability to work independently
* A passion for building strong relationships with customers and vendors
**Skills and Competencies**
To excel in this role, you will need to possess:
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and vendors
* Strong problem-solving and analytical skills, with the ability to analyze customer data and identify opportunities to upsell or cross-sell
* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Proficiency in Microsoft Office, including Excel, Word, and Outlook
* A strong customer-focused approach, with a passion for delivering exceptional customer service
**Career Growth Opportunities and Learning Benefits**
As an Experienced Part-Time Inside Sales Support/Customer Service Representative, you will have opportunities to:
* Develop your skills and knowledge in sales and customer service, with ongoing training and development programs
* Build strong relationships with customers and vendors, with opportunities to upsell or cross-sell products and services
* Work independently, with a high level of autonomy and flexibility in your role
* Contribute to the success of our team, with opportunities to take on additional responsibilities and grow your career
**Work Environment and Company Culture**
arenaflex is committed to creating a positive and inclusive work environment, with a focus on employee well-being and satisfaction. As an Experienced Part-Time Inside Sales Support/Customer Service Representative, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
**Compensation, Perks, and Benefits**
We offer a competitive hourly rate of $20 per hour, with opportunities for career growth and advancement. As an Experienced Part-Time Inside Sales Support/Customer Service Representative, you will also have access to:
* A comprehensive benefits package, including health, dental, and vision insurance
* A 401(k) retirement plan, with company matching
* Paid time off, including vacation and sick leave
* Opportunities for professional development and training
* A dynamic and inclusive work environment, with a focus on employee well-being and satisfaction
**How to Apply**
If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you!
**Apply Now**
To apply for this exciting opportunity, please click on the link below:
We are an equal opportunity employer and welcome applications from diverse candidates. Thank you for considering this opportunity to join our team!