At arenaflex, we're on a mission to protect people, enhance lives, and preserve the planet. As a trusted partner to many of the world's leading brands, we're committed to delivering exceptional customer experiences across multiple industries. We're now seeking an experienced Lead Data Analyst to join our team and drive the development and maintenance of solutions related to end-to-end customer experience data.
**About arenaflex**
arenaflex is a global leader in Pest Control and other services, with a presence in over 90 countries. We pride ourselves on being a world-class team that rewards high performance and promotes from within. Our Total Rewards Program offers competitive pay, performance incentives, and a range of benefits to support your professional and personal growth.
**Key Responsibilities**
As a Lead Data Analyst, you'll be responsible for leading the development and maintenance of solutions related to end-to-end customer experience data. Your key responsibilities will include:
* **Data Mining and Collection**: Lead data mining and collection procedures to ensure high-quality data.
* **Data Governance**: Maintain governance with data architecture and business intelligence teams to ensure data quality and integrity.
* **Data Interpretation**: Interpret and analyze data problems to translate into meaningful information and visualizations for executive leadership, market leaders, and other department heads.
* **Data Projects**: Conceive of, develop, plan, and prioritize data projects in partnership with Cx leadership to support ongoing and future data needs.
* **Analytic Systems and Predictive Models**: Build analytic systems and predictive models to support ongoing and future data needs.
* **Performance Evaluation**: Test and evaluate the performance of recommended solutions, quantify outcomes, and manage the tuning cycle for ongoing improvement to systems and models.
* **New Models and Techniques**: Experiment with new models and techniques to ensure our solutions grow with us.
* **Data Project Alignment**: Align all data projects with organization goals and build relationships with managers and leaders to size analytical opportunities and create delivery plans.
* **Analytical Conversations**: Facilitate analytical conversations with the business around "the art of the possible using data science," explore data from a modeling perspective, and perform initial exploratory data analysis to assess business value.
* **Model Implementations**: Ensure model implementations conform to regulatory requirements and produce clear documentation to support.
* **Analytical Project Management**: Manage analytical projects and coordinate activities with other shared service partners by prioritizing relevant activities and providing subject matter expertise.
**Required Experience**
To be successful in this role, you'll need:
* **Seven (7) years** of relevant experience in data science or a related analytical field.
* **Advanced knowledge** of statistical and data mining methods and application.
* **Advanced knowledge** of statistical and analytical model development.
* **Advanced knowledge** of data modeling techniques and tools, including R, Python, SAS, etc.
* **Advanced knowledge** of visualization tools like PowerBI, Tableau, Quik, etc.
**Leadership Traits and Characteristics**
As a Lead Data Analyst, you'll need to possess:
* **Strong project management, collaboration, and communication skills**.
* **Ability to apply logic and reasoning to identify/implement solutions to complex business problems**.
* **Business and financial acumen**.
* **Curiosity and drive to learn and keep up with market trends and innovations**.
* **Ability to lead, mentor, and motivate a team, engage and influence stakeholders at all levels**.
* **Ability to adapt and be flexible in a complex transformational environment**.
* **Clearly and confidently convey information to a wide audience**.
* **Open to alternative solutions; ability to use logic to evaluate and measure strength and weakness**.
* **Establish and maintain a high level of trust and credibility**.
**Formal Education, Qualifications, or Training**
A Master's Degree in Computational Mathematics, Statistics, or a related field is required. Certified specialist in predictive analytics or other data science-related certifications are also highly desirable.
**Why Choose arenaflex?**
A career with arenaflex can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and promotes from within. Our Total Rewards Program offers competitive pay, performance incentives, and a range of benefits to support your professional and personal growth.
**Benefits**
As a full-time colleague, you'll be eligible for the following benefits:
* **Professional and Personal Growth**: Multiple avenues to grow your career, training and development programs available, tuition reimbursement benefits, and more.
* **Health and Wellness**: Health benefits, including medical, dental, vision, disability, and life insurance, plus much more.
* **Savings and Retirement**: 401(k) retirement plan with company-matching contributions.
* **Work-Life Balance**: Vacation days, sick days, company-paid holidays, and floating holidays.
* **Company Mindset**: A company mindset that prioritizes health, safety, and flexibility.
**How to Apply**
If you're a motivated and experienced data professional looking to make a difference, we encourage you to apply for this exciting opportunity. Click the link below to register your interest and take the first step towards joining our team.