Join the Team at blithequark: Delivering Iconic Customer Experiences in the Automotive Industry
blithequark is revolutionizing the way cars are bought and sold, offering an honest, transparent, and high-integrity experience that customers desire. As a leader in the automotive retail industry, we have grown to become the nation's largest retailer of used cars, with over 200 locations nationwide and a team of more than 25,000 associates dedicated to delivering exceptional customer experiences. We are now seeking a highly skilled and motivated Customer Service Consultant to join our team, working from the comfort of your own home in Denver.
About the Role: Customer Service Consultant
As a Customer Service Consultant at blithequark, you will play a vital role in bridging the gap between customers' online and in-store experiences. You will be the primary point of contact for customers, providing support and guidance throughout their car buying journey. Your goal will be to ensure a seamless and personalized experience, helping customers find their dream car while building trust and loyalty with the blithequark brand.
Key Responsibilities:
- Connect with inbound customers online and over the phone to understand their needs and preferences for their next car purchase
- Utilize your knowledge of the blithequark inventory to guide customers towards vehicles that meet their requirements
- Provide support and guidance to customers at every step of their car buying journey, from online sales and appraisal to arranging finance applications and scheduling vehicle delivery
- Ensure a smooth transition from online to in-store purchasing, delivering an unrivaled customer service experience
- Mentor others as your skillset expands, contributing to the growth and development of the team
- Achieve sales targets while maintaining a strong focus on customer satisfaction and experience
- Acquire the Automotive Sales Persons License in specific states, which may require testing and travel
What We Offer: Competitive Compensation and Benefits
At blithequark, we believe in rewarding our associates for their hard work and dedication. As a Customer Service Consultant, you will receive:
- An hourly rate of $18.00 - $26.70, depending on experience
- A performance-based sales incentive, in addition to your hourly rate, after completing training
- Comprehensive benefits package, including:
- Paid sick time, vacation, and holiday time
- Opportunities for career growth and professional development
- Recognition for outstanding performance and contributions to the company
Requirements and Qualifications:
To succeed as a Customer Service Consultant at blithequark, you will need:
- Sales and customer service experience in a retail environment (preferred)
- The ability to thrive in a fast-paced sales environment
- Excellent listening skills and a strong customer focus
- High level of self-motivation to achieve performance goals
- Strong written and verbal communication skills
- The ability to learn and master new technologies, with strong computer skills
- Open availability for shifts that may include nights, weekends, and holidays
- The flexibility to work on-site one day per week at our Customer Experience Center (CEC) location
Why Join blithequark?
At blithequark, we are committed to delivering iconic customer experiences and fostering a culture of growth, learning, and teamwork. By joining our team, you will have the opportunity to:
- Work in a dynamic and supportive environment with a team of experienced professionals
- Develop your skills and expertise through comprehensive training and development programs
- Contribute to the company's mission and vision, making a positive impact on the automotive industry
- Enjoy a competitive compensation and benefits package, with opportunities for career advancement
Our Culture and Values:
At blithequark, we value:
- Honesty and Transparency: We believe in being open and honest with our customers, associates, and partners
- Customer Focus: We prioritize delivering exceptional customer experiences and building long-term relationships
- Teamwork and Collaboration: We work together as a team to achieve our goals and support each other's growth and development
- Innovation and Continuous Improvement: We strive to innovate and improve our processes, products, and services to stay ahead of the curve
How to Apply:
If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity at blithequark. Please submit your application, including your resume and a cover letter, to be considered for this position.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a work environment that is inclusive, respectful, and free from discrimination.
Don't miss this chance to join the team at blithequark and start delivering iconic customer experiences in the automotive industry. Apply now and take the first step towards a fulfilling and rewarding career!
Apply Now