Join UnitedHealthcare and Make a Difference in the Lives of Millions
At UnitedHealthcare, we're on a mission to simplify the health care experience, create healthier communities, and remove barriers to quality care. We're committed to building a health care system that's more responsive, affordable, and equitable for everyone. As an Essential Plan Account Manager, you'll play a critical role in driving membership growth and fostering strategic relationships with key stakeholders in the Kings County community.
About the Role
We're seeking an experienced and driven Essential Plan Account Manager to join our team in Kings County, Brooklyn. As a remote opportunity, you'll have the flexibility to work from anywhere within commutable distance of Kings County while making a real impact on the lives of New Yorkers. You'll work closely with our Business Development and Community Outreach teams to identify new Business-to-Business (B2B) opportunities, enroll eligible members in the Essential Plan, and provide exceptional service to our members.
Primary Responsibilities
- Enroll Eligible Members: Enroll eligible members in the UnitedHealthcare Essential Plan, ensuring they receive the coverage they need to live healthier lives.
- Build and Foster Relationships: Establish and cultivate strategic relationships with key accounts, including provider offices, Community-Based Organizations (CBOs), and housing organizations.
- Present Health Plan Information: Present health plan information to providers, business advocacies, and potential eligible members, and close sales to drive membership growth.
- Provide Excellent Service: Serve as a point of contact for members, providing excellent service and enrollment experience to ensure member satisfaction.
- Lead Pipeline Management: Lead pipeline management to ensure a steady flow of new business opportunities and drive sales growth.
- Meet Sales and Enrollment Expectations: Meet or exceed sales and enrollment expectations within your assigned territory, driving business growth and membership expansion.
- Conduct Product Information Presentations: Conduct product information presentations in multiple settings, including in-home consultations, to educate potential members about the Essential Plan.
- Track and Measure Sales Event Effectiveness: Track and measure various sales event effectiveness and activities, events, leads, and lead progress daily through internal systems.
- Provide Input and Feedback: Provide input, support, and feedback on promotional opportunities, benefits, and other issues to drive business growth and improve member experience.
Demonstrated Skills
- Excellent Communication and Interpersonal Skills: Execute excellent communication, interpersonal, time management, and organizational skills to drive business growth and member satisfaction.
- Relationship Building Skills: Demonstrate excellent relationship building skills to establish and cultivate strategic relationships with key stakeholders.
- Compassionate Sales Approach: Ability to be compassionate while selling, understanding the needs of potential members and providing tailored solutions.
- Independent Work: Function independently and responsibly with minimal need for supervision, driving business growth and member satisfaction.
- Multiple Priority Management: Ability to manage multiple priorities, including visiting provider offices on a regular basis and following up on leads in a timely fashion.
Required Qualifications
- High School Diploma/GED: High School Diploma or equivalent required.
- Health & Accident Insurance License: Health & Accident Insurance license required; if you don't have one, you'll need to be willing to obtain a company-sponsored state health/life insurance license within 30 days of hire.
- B2B, B2C, or Community Outreach Experience: 2 years of business-to-business (B2B), business-to-consumer (B2C), direct marketing, outside sales, or community outreach experience required.
- MS Office Proficiency: Proficient in MS Office (Outlook, Word, Excel, PowerPoint) required.
- Valid Driver's License: Valid driver's license, good driving history, reliable transportation, and current automobile insurance required.
- Local Travel: Ability to travel locally up to 100% of time within assigned sales territories in the NY market area.
- Core Business Hours: Ability to work core business hours, Monday - Friday 8am-5pm, and nights and weekends when required.
- Residency: Reside within commutable distance of Kings County (Bensonhurst, East New York, Midwood, Brighton Beach, Sheepshead Bay, and Bay Ridge area).
Preferred Qualifications
- Experience Working with Diverse Communities: Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations, and/or underserved communities preferred.
- Outside Sales and Territory Management Experience: Outside sales and territory management experience preferred.
- Knowledge of Essential Plan Market Place Marketing Rules and Regulations: Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred; training will be provided.
- Bilingual: Bilingual (Russian, Spanish, English, Arabic, French, etc.) preferred.
- Established Professional Relationships: Proven established professional relationships with non-profits, community sources, CBOs, and faith-based organizations in designated sales territory preferred.
- Team Player: Proven ability to act as a team player, working collaboratively with others to achieve goals and drive business growth.
What We Offer
At UnitedHealthcare, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). As an Essential Plan Account Manager, you'll be rewarded and recognized for your performance in an environment that will challenge you and provide clear direction on what it takes to succeed in your role.
Compensation and Benefits
New York Residents Only: The hourly range for this role is $19.23 to $38.46 per hour. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors, including local labor markets, education, work experience, certifications, and more. UnitedHealth Group complies with all minimum wage laws as applicable.
Our Commitment to Diversity and Inclusion
At UnitedHealth Group, we're committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We're an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Join Our Team
If you're a driven and experienced sales professional looking to make a difference in the lives of millions, we encourage you to apply for this Essential Plan Account Manager role. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team and drive business growth in the Kings County community.
Apply Now! Take the first step towards a rewarding career with UnitedHealthcare and join our team of dedicated professionals who are committed to making a difference in the lives of millions.
Apply Now