At arenaflex, we're on a mission to revolutionize the way we deliver care and improve health outcomes for millions of people around the world. As a Data Entry Representative, you'll play a critical role in supporting our operations and helping us achieve our goal of making a positive impact on the communities we serve.
**About arenaflex**
arenaflex is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our team is guided by a culture of diversity and inclusion, and we're committed to creating a workplace where everyone can thrive. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.
**Join Our Team**
If you're passionate about making a difference in the lives of others and have a strong desire to grow your career, we want to hear from you! As a Data Entry Representative, you'll have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional results and making a positive impact on the world.
**Primary Responsibilities**
As a Data Entry Representative, you'll be responsible for supporting our operations by performing a variety of tasks, including:
* Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
* Following procedural guidelines to enter information in the systems and answering patient inquiries
* Navigating multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
* Conducting basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
* Data entry utilizing templates for letters and other correspondences
* Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
* Researching mail returns and updating invoices with current information in the appropriate billing system and noting the patient bills with actions taken
* Researching denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolving for re-billing
**Requirements**
To be successful in this role, you'll need to have:
* 1 year of data entry experience
* Customer service experience
* Professional proficiency in both English and Spanish
* Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
* Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)
**Preferred Qualifications**
While not required, we're looking for candidates with:
* Medical billing experience
* Proven knowledge of medical or health insurance terminology
* Proven solid Microsoft Excel skills
**What We Offer**
As a Data Entry Representative at arenaflex, you'll have the opportunity to:
* Work with a talented team of professionals who are dedicated to delivering exceptional results and making a positive impact on the world
* Develop your skills and knowledge in a fast-paced and dynamic environment
* Take advantage of comprehensive benefits and career development opportunities
* Make a real difference in the lives of others and contribute to our mission of improving health outcomes and making the health system work better for everyone
**Work Environment and Company Culture**
arenaflex is a diverse and inclusive organization that values the contributions of all employees. We're committed to creating a workplace where everyone can thrive and grow. Our team is guided by a culture of respect, empathy, and open communication, and we're passionate about making a positive impact on the world.
**Compensation, Perks, and Benefits**
We offer a competitive salary and a comprehensive benefits package, including:
* Medical, dental, and vision insurance
* 401(k) plan with company match
* Paid time off and holidays
* Opportunities for professional development and career growth
* A dynamic and supportive work environment
**How to Apply**
If you're passionate about making a difference in the lives of others and have a strong desire to grow your career, we want to hear from you! Please submit your application today, and let's work together to make a positive impact on the world.