Experienced Data Entry Clerk for Healthcare Operations – Supporting Billing Processes and Customer Service Excellence at blithequark

Introduction to blithequark and the Industry

blithequark is a global leader in delivering care and innovative health solutions, leveraging technology to improve the lives of millions of people worldwide. Our mission is to connect individuals with the necessary care, resources, and support to achieve optimal health outcomes. By joining our team, you will become an integral part of a culture that values diversity, inclusion, and the advancement of health equity on a global scale. At blithequark, you will find a dynamic work environment that fosters growth, learning, and development, surrounded by talented professionals who share your passion for making a positive impact on the communities we serve.

Job Overview

We are seeking a highly skilled and detail-oriented Data Entry Clerk to support our operations in San Juan, PR. As a Data Entry Clerk at blithequark, you will play a vital role in ensuring the accuracy and efficiency of our billing processes, while providing exceptional customer service to our clients and patients. This is an excellent opportunity to launch your career with a renowned healthcare company and be part of a team that is dedicated to improving health outcomes and advancing health equity.

Primary Responsibilities

• Data entry of billing mnemonics and all required billing information from imaged requisitions, including US postal addresses, medical codes, and insurance carrier details
• Follow established procedural guidelines to enter information into our systems and respond to patient inquiries in a professional and courteous manner
• Navigate multiple computer applications, including MS Word, MS Excel, online applications, and mainframe applications, to perform data entry tasks and conduct basic research
• Utilize templates to create letters and other correspondences, ensuring accuracy and attention to detail
• Enter received data from Quest Diagnostics into required applications to initiate the billing cycle, and research mail returns to update invoices with current information
• Investigate denied bills due to errors or discrepancies in patient or insurance information, and resolve issues to facilitate re-billing

Requirements and Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• At least 1 year of data entry experience, with a strong focus on accuracy and attention to detail
• Customer service experience, with excellent communication and interpersonal skills
• Professional proficiency in both English and Spanish, with the ability to communicate effectively with patients, clients, and colleagues
• Proficiency with computers, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours, Monday - Friday from 7:00am - 4:30pm, with occasional overtime on weekends and holidays as needed

Preferred qualifications include:

• Medical billing experience, with knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills, with the ability to analyze and manipulate data

Career Growth and Development Opportunities

At blithequark, we are committed to the growth and development of our employees. As a Data Entry Clerk, you will have access to comprehensive training programs, learning opportunities, and career development resources to help you advance in your role and pursue other opportunities within the company. You will be rewarded and recognized for your performance, with clear direction on what it takes to succeed in your role and opportunities for advancement.

Work Environment and Company Culture

blithequark is an Equal Employment Opportunity/Affirmative Action employer, and we value diversity, inclusion, and equity in all aspects of our business. Our work environment is dynamic, supportive, and collaborative, with a strong focus on teamwork, innovation, and customer satisfaction. We believe that everyone deserves the opportunity to live their healthiest life, and we are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes.

Compensation, Perks, and Benefits

The hourly range for this role is $16.00 to $24.42 per hour, based on full-time employment. In addition to your salary, blithequark offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, and 401k contribution. We also provide a range of perks and benefits, including a drug-free workplace, opportunities for professional development, and a supportive work environment that values work-life balance.

Conclusion

If you are a motivated and detail-oriented individual with a passion for healthcare and customer service, we encourage you to apply for this exciting opportunity to join our team as a Data Entry Clerk at blithequark. With your skills, experience, and commitment to excellence, you will play a vital role in supporting our billing processes and delivering exceptional customer service to our clients and patients. Apply now to start your career with a global leader in healthcare and make a positive impact on the communities we serve.

Apply Now