Introduction to arenaflex
arenaflex is on a mission to become the best carrier in the history of aviation, and we're looking for talented individuals to join our team. Our global vision - Connecting People, Uniting the World - is about more than just getting people from one place to another. It's also about making a positive impact in the communities where we work, live, and fly. As a global organization with thousands of employees and customers, we have a unique opportunity to promote diversity, equity, and inclusion in everything we do. Our careers offer a competitive benefits package designed to keep you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to top-notch benefits like parental leave, 401k, and perks like space-available travel, arenaflex is a one-of-a-kind workplace.
About the Role
We're seeking an experienced Data Analyst and Technology Leader to join our Digital Channels, Personalization, and Loyalty technology Product Analysis team. As a Data Analytics Manager, you will be responsible for building and maintaining strong relationships with key stakeholders in the Digital Channels, Personalization, and Loyalty technology teams. You will also be leading and mentoring a team that will collaborate with the Digital Operations Center (DOC) on operational metrics. Your duties will include interpreting data from various sources, analyzing patterns and trends, and rethinking it into meaningful information to improve Operational Excellence.
Key Responsibilities
- Develop and maintain strong associations with key stakeholders in the Digital Channels, Personalization, and Loyalty technology teams
- Lead and mentor a team that will collaborate with the Digital Operations Center (DOC) on operational metrics
- Interpret data from different sources, analyze patterns and trends, and rethinking it into meaningful information to improve Operational Excellence
- Identify application enhancements and establish metrics for measurement
- Focus on areas such as Data Insights, Application performance analysis, Error patterns, and top factors contributing to errors
- Design, plan, and implement internal process improvements: recommendations for performance and greater scalability
- Modeling and coding of data
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree with a background in a quantitative field (Computer Science, Math, Statistics, Economics, Engineering, Operations Research) preferred
- 4+ years of experience as a Data Analyst, Business Intelligence Engineer, or a related analytical role
- 1+ years (3+ years preferred) as a Manager and at least 2 years in a Fortune 500 company
- Experience building presentations for colleagues and leaders at a MD and VP level and interface with all levels of management
- Proven Team Leader, ability to communicate a vision, motivate the team towards that vision, and offer support to achieve it
- Master-level BI dashboarding experience (e.g., PowerBI, Tibco Spotfire, etc.) to create meaningful, rich dashboards
- Advanced Excel skills
- Experience analyzing e-commerce platforms for Web, Mobile Application, Loyalty, Demonstrated expertise in handling large datasets and social databases (SQL and Non-SQL)
- Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform results, Determine key metric/Objective Settings from teams to large organizations
- Advanced SQL skills
- Strong problem-solving skills, using data to address issues
- Desire to tackle complex datasets
- Excellent writing, communication, and presentation skills
- Ability to work independently and manage multiple simultaneous tasks with an emphasis on results
- Must be legally authorized to work in the US for any employer without sponsorship
Preferred Qualifications
While not required, the following qualifications are preferred:
- Graduate degree in an analytical field preferred
- Certifications including Google Data Analysis Professional Certification, Power BI Data Analyst Associate, AWS Certified Data Analysis, Enterprise Data Warehouse certifications, Palantir, Client-Side performance measurement tools (e.g., Quantum Metrics)
- Experience with DataDog/AppD/Kibana
- Experience with Enterprise Monitoring Systems
- Experience with Palantir Foundry, Microsoft SQL Server Management Studio
- Experience with AWS - Redshift, Quicksight, Athena
- Experience with BigQuery, Quantum Metrics, Akamai
- Experience with text analysis and machine learning
- Data Engineering experience
- Familiarity with Python, Flash, R
- Continuous integration and delivery using Agile methods
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop in their careers. As a Data Analytics Manager, you'll have access to a range of training and development opportunities, including:
- Professional certification programs
- Leadership development training
- Mentorship opportunities
- Cross-functional training and development
- Opportunities to work on high-visibility projects and initiatives
Work Environment and Company Culture
arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. Our company culture is built on a foundation of respect, empathy, and open communication. As an employee, you can expect:
- A collaborative and supportive work environment
- Opportunities to work with a diverse range of people and teams
- A culture that values and celebrates differences
- A range of employee resource groups and networks
- Access to mental health and wellness resources
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:
- A salary range of $35-45 per year
- A range of benefits, including health insurance, 401k, and parental leave
- Opportunities for career advancement and professional growth
- Access to exclusive employee discounts and perks
- A dynamic and inclusive work environment
Conclusion
If you're a motivated and experienced Data Analyst and Technology Leader looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. As a Data Analytics Manager, you'll have the chance to work on high-visibility projects, develop your skills and expertise, and contribute to the success of our organization. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now and become a part of the arenaflex team!
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