Introduction to PepsiCo and the Role
PepsiCo, a global leader in the food and beverage industry, is seeking a highly motivated and organized individual to join their team as a Customer Service and Data Entry professional. This is a full-time remote opportunity that offers a competitive salary of $27-$35 per hour and a comprehensive benefits package. As a key member of the Customer Interaction Center (CIC) initiative team, you will provide administrative support to ensure responsive, accurate, and efficient assistance for daily operational requirements.
Key Responsibilities
In this dynamic and fast-paced role, you will be responsible for a variety of tasks, including:
- Executing and upholding area drives through administrative support for the CIC initiative team, ensuring responsive, accurate, and efficient assistance for daily operational requirements
- Utilizing Agree following company policies for all activity and expenses and PCARD compromise
- Processing procurement transactions, PO creation, receipt submission, and payments using the MYBUY S/4 Hana platform and setting up new vendors/merchants using MDG
- Processing PO invoicing and submission in SAP
- Creating, running, and distributing reports on an as-needed basis for the CIC team
- Creating and maintaining organizational charts, distribution lists, and contact records
- Researching, maintaining, and stocking all department equipment for both in-office and WFH employees
- Assisting with supporting and coordinating operations for quarterly CIC municipal centers, CIC initiative meetings on and offsite, and various department events
- Assisting with new hire onboarding, ordering supplies, mailing and shipping, and receiving guests
- Other work duties as assigned
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
- Strong administrative skills, including preparation and organization
- Solid influence and communication skills
- Powerful presentation and show abilities
- Working knowledge of SAP (Hana, Agree)
- Proficient MS Office skills (Excel and PowerPoint)
- MuyBuy experience
- Handling of Procurement Orders, invoicing, PCard compromise
- Onboarding training experience
- Customer service or Logistics experience
- Administrative experience (operations, calendaring, reporting, planning, team support, maintaining records, charts, and documents)
- Ability to autonomously manage time and prioritize tasks
- Excellent verbal and written communication skills
- Ability to work with all levels within the organization
- Must have availability and flexibility to work overtime when necessary
Preferred Qualifications
While not required, the following preferred qualifications will be considered an asset:
- Previous experience in a remote work environment
- Experience with data entry and record-keeping
- Knowledge of procurement and invoicing processes
- Experience with SAP and MYBUY systems
- Strong analytical and problem-solving skills
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Communication skills: ability to effectively communicate with all levels within the organization
- Organizational skills: ability to prioritize tasks and manage time efficiently
- Technical skills: proficiency in MS Office, SAP, and MYBUY systems
- Problem-solving skills: ability to analyze problems and develop effective solutions
- Adaptability: ability to work in a fast-paced environment and adapt to changing priorities
Career Growth Opportunities and Learning Benefits
At PepsiCo, we are committed to the growth and development of our employees. As a Customer Service and Data Entry professional, you will have access to a variety of training and development opportunities, including:
- On-the-job training and mentorship
- Formal training programs and workshops
- Opportunities for advancement and career growth
- Access to a comprehensive learning management system
Work Environment and Company Culture
At PepsiCo, we pride ourselves on our dynamic and inclusive work environment. As a remote employee, you will be part of a global team that values diversity, equity, and inclusion. Our company culture is built on the following principles:
- Respect: we respect each other's differences and perspectives
- Integrity: we operate with integrity and transparency
- Accountability: we are accountable for our actions and results
- Collaboration: we work together to achieve common goals
Compensation, Perks, and Benefits
As a Customer Service and Data Entry professional at PepsiCo, you will be eligible for a competitive salary of $27-$35 per hour, as well as a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Disability and life insurance
- 401(k) retirement plan
- Paid time off, including vacation, sick leave, and parental leave
- Employee assistance program (EAP)
- Opportunities for advancement and career growth
Conclusion
If you are a motivated and organized individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. As a Customer Service and Data Entry professional at PepsiCo, you will be part of a dynamic team that values diversity, equity, and inclusion. With a competitive salary, comprehensive benefits package, and opportunities for advancement and career growth, this is an opportunity you won't want to miss. Apply today and take the first step towards a rewarding and challenging career with PepsiCo!
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