Introduction to blithequark
Imagine being part of a dynamic team that is passionate about driving success and growth in the industry. At blithequark, we are committed to investing in our people and providing a work environment that fosters continuous learning, respect, and open communication. As a leader in the industry, we are dedicated to delivering exceptional results and making a positive impact. Our company culture is built on the values of innovation, teamwork, and customer satisfaction, and we are looking for talented individuals to join our team.
Job Overview
The Customer Development Manager is a key role at blithequark, responsible for driving category growth and customer satisfaction through data-driven insights and analytics. As a strategic partner to our top national customers, you will leverage your analytical and thought leadership skills to execute category strategies that align with customer priorities. This is a remote work opportunity that offers the freedom and flexibility to work from anywhere, while still being part of a collaborative and dynamic team.
Key Responsibilities
As a Customer Development Manager at blithequark, your primary responsibilities will include:
- Managing data sources to monitor field execution of vendor programs and assortments
- Communicating complex information to multiple stakeholders with varying levels of knowledge
- Staying up-to-date with industry best practices in analytics and providing effective insights to drive sales, margin, and market development goals
- Analyzing and reporting data to identify trends, issues, and opportunities for improvement
- Tracking category performance, including sales, profits, margins, and market share
- Developing and communicating performance metrics and goals for regular business reviews
- Creating and delivering effective reports using POS data, syndicated data, and account-specific database information
- Evaluating and making recommendations on supplier performance to enhance inventory and fill rate objectives
- Applying customer, consumer, and industry insights to deliver category growth
- Providing hands-on analytics support and contributing to team problem-solving
- Managing multiple priorities in a fast-paced environment and performing other job-related duties as assigned
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree and experience in the CPG sector, with a preference for adult beverage experience and Costco experience
- Strong analytical, problem-solving, decision-making, and quantitative analysis skills
- Ability to incorporate and interpret data from multiple unrelated sources into concise, action-oriented recommendations
- Understanding of national chain sales, retail, and distributor operations
- Expertise in category management principles, syndicated data, and shopper/consumer insights
- Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations
- Assertive leadership and decision-making skills, with an aptitude for understanding changing market dynamics and resolving complex problems
- Intermediate to advanced knowledge of Excel and PowerPoint
Preferred Qualifications
While not essential, the following qualifications are preferred:
- Experience working with syndicated data (Nielsen, IRI), internal shipment data, and household panel
- Strong leadership and decision-making capability, with a proven track record of success
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Strong analytical and problem-solving skills, with the ability to interpret complex data and identify trends and opportunities
- Excellent communication and presentation skills, with the ability to communicate complex information to multiple stakeholders
- Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork
- Strong leadership and decision-making skills, with the ability to assertively drive category growth and customer satisfaction
- Ability to adapt to changing market dynamics and priorities, with a strong focus on innovation and continuous learning
Career Growth Opportunities
At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Customer Development Manager, you will have access to training and development programs, mentorship, and opportunities for advancement within the company. Our goal is to help you achieve your career goals and reach your full potential.
Work Environment and Company Culture
At blithequark, we pride ourselves on our dynamic and collaborative work environment. Our company culture is built on the values of innovation, teamwork, and customer satisfaction, and we are committed to providing a work environment that is respectful, inclusive, and supportive. We offer a range of benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving flexible spending accounts, disability coverage, life insurance plans, and a 401(k) plan.
Compensation and Benefits
We offer a competitive salary and benefits package, including:
- Comprehensive medical and prescription drug coverage
- Dental and vision plans
- Tax-saving flexible spending accounts
- Disability coverage
- Life insurance plans
- 401(k) plan
- Tuition reimbursement
- Wellness program
- Parental leave
- Vacation accrual
- Paid sick leave
Conclusion
If you are a motivated and results-driven professional looking for a challenging and rewarding role, we encourage you to apply for the Customer Development Manager position at blithequark. With its remote work opportunity, competitive salary and benefits package, and opportunities for growth and development, this role offers the perfect combination of flexibility, challenge, and reward. Don't hesitate to apply – we look forward to hearing from you!
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