Introduction to Walmart and the Role
At Walmart, we are committed to helping people save money so they can live better. This mission is the foundation for every decision we make, from responsible sourcing to sustainability and everything in between. As a key player in the retail industry, we are seeking an experienced Asset Protection Operations Coach to join our team. This role is crucial in driving sales, ensuring effective merchandise presentation, and leading teams to achieve business objectives while maintaining a high level of customer service and asset protection.
Job Highlights
- Position: Asset Protection Operations Coach
- Compensation: Competitive salary ranging from $55,000 to $75,000 per year, plus performance-based incentives
- Location: Remote, with the opportunity to work from home
- Start Date: Immediate openings available
- Company: Walmart, a leading retail corporation with a strong commitment to its associates and customers
Key Responsibilities
As an Asset Protection Operations Coach, you will be responsible for a wide range of duties that are critical to the success of our retail operations. Your key responsibilities will include:
- Driving sales by ensuring effective merchandise presentation, assessing economic trends and community needs, overseeing the stocking and rotation of merchandise, and securing fragile and high-shrink merchandise
- Leading and developing teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback
- Modeling and demonstrating exceptional customer service standards to store associates, managing and supporting customer service initiatives, and ensuring customer needs are successfully resolved
- Providing supervision and development opportunities for hourly associates, including hiring, training, mentoring, assigning duties, and setting clear expectations
- Controlling the unexplained loss of merchandise and improving profitability by identifying and communicating performance goals and objectives, building accountability for policies and procedures, and measuring adherence to loss prevention policies
- Detecting, deterring, investigating, and resolving violations of company policies and criminal activities, including investigating alleged fraud and other alleged illegal activities
- Monitoring safety and risk controls within facilities, ensuring an effective safety program is in place, supervising safety team members, and identifying accident trends to develop and implement solutions
- Managing facility-level training and execution of asset protection, safety, and claims and receiving procedures, reviewing the application of policies and procedures, and identifying gaps in expectations versus training
Essential Qualifications
To be successful in this role, you will need to meet the following essential qualifications:
- Completion of 2 years of college
- Or 1 year's experience as a supervisor in a multi-department environment
- Or 1 year's experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment
- Or 2 years' experience in asset protection or related area
- Successful completion of any applicable state requirements to work in asset protection
- Acquisition of a current, state-issued Certificate of Eligibility, if applicable
- Successful completion of criminal background check and/or firearms authorized training, if applicable
Preferred Qualifications
While not required, the following preferred qualifications will make you a stronger candidate for this role:
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- Certification in an asset protection-related field, such as Loss Prevention Qualified or Loss Prevention Certified
- General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing
- Investigative experience
- Bachelor's degree in Business or Criminal Justice
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Strong leadership and team management skills, with the ability to lead and develop teams effectively
- Excellent communication and interpersonal skills, with the ability to communicate effectively with associates, customers, and other stakeholders
- Strong analytical and problem-solving skills, with the ability to analyze data and develop solutions to complex problems
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability
- Strong knowledge of asset protection principles and practices, including loss prevention, inventory control, and safety and risk management
- Ability to work independently, with minimal supervision, and as part of a team
Career Growth Opportunities and Learning Benefits
At Walmart, we are committed to the growth and development of our associates. As an Asset Protection Operations Coach, you will have access to a wide range of career growth opportunities and learning benefits, including:
- Live Better U, a Walmart-paid education benefit program that offers associates the opportunity to pursue higher education and career development
- Professional development opportunities, including training and mentorship programs
- Career advancement opportunities, with the potential to move into leadership roles or other areas of the business
- Access to a wide range of tools and resources, including technology and data analytics, to help you succeed in your role
Work Environment and Company Culture
At Walmart, we are proud of our company culture and work environment. As an Asset Protection Operations Coach, you will be part of a team that is committed to:
- Delivering exceptional customer service and ensuring that every customer has a great shopping experience
- Working together as a team to achieve business objectives and drive results
- Embracing diversity and inclusion, and creating a work environment that is welcoming and inclusive to all associates
- Supporting the communities we serve, through volunteerism and community outreach programs
Compensation, Perks, and Benefits
As an Asset Protection Operations Coach at Walmart, you will be eligible for a wide range of compensation, perks, and benefits, including:
- Competitive salary and performance-based incentives
- Comprehensive health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase plans, and life insurance
- Paid time off benefits, including vacation, sick leave, and parental leave
- Associate discounts, including discounts on merchandise and services
- Education assistance, including tuition reimbursement and education benefits for associates and their dependents
Conclusion
If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Asset Protection Operations Coach position at Walmart. With a competitive salary, comprehensive benefits, and opportunities for career growth and development, this role offers a unique opportunity to make a difference in the retail industry. Don't hesitate to apply – submit your application today and take the first step towards a rewarding and challenging career with Walmart!
Apply Now