At arenaflex, we pride ourselves on delivering exceptional healthcare services to our communities and fostering a dynamic, supportive work environment for our employees. As a leading healthcare organization, we're dedicated to empowering our team members to reach their full potential in an atmosphere of innovation, teamwork, and respect.
**Job Summary:**
We're seeking an experienced Accounts Payable Customer Service Representative to join our team in Fountain Valley, CA. As a key member of our Accounts Payable department, you'll be responsible for providing top-notch customer service to internal and external customers, resolving issues promptly, and ensuring seamless day-to-day operations. This is an excellent opportunity to work from home two days a week, once training is completed, and be part of a collaborative, fast-paced environment.
**Key Responsibilities:**
* Provide exceptional customer service to internal and external customers via phone and email, responding to requests in a timely and efficient manner
* Utilize critical thinking to research, review, and follow up on all Accounts Payable requests
* Identify and resolve issues promptly, taking proactive steps to prevent future problems
* Open and distribute daily mail in the Accounts Payable department
* Scan and validate invoices into OnBase within 24 hours of receipt
* Assist in reviewing check registers for accuracy and mailing checks after each pay cycle
* Compile accurate and timely data for month and year-end accruals
* Maintain a positive, constructive attitude and interact with colleagues in a professional manner
* Prioritize tasks and multitask effectively to meet deadlines
* Adhere to company policies, procedures, and directives
**Essential Qualifications:**
* Minimum one year's customer service experience, preferably in Accounts Payable
* Excellent verbal and written communication skills
* Working knowledge of PCs, Microsoft Office applications, and aptitude for learning new software
* Can-do attitude and positive customer response style
* Understanding of Purchasing needs and functionality
* 10-Key by touch and keyboarding skills required
**Preferred Qualifications:**
* Experience with Accounts Payable software and systems
* Familiarity with OnBase or similar document management systems
* High school diploma or equivalent, with business-related courses a plus
**Work Environment and Culture:**
At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and empowering. Our team members enjoy a range of benefits, including:
* Competitive hourly rate: $21.00 - $27.81 per hour
* Opportunity to work from home two days a week, once training is completed
* Comprehensive benefits package, including health insurance options
* Access to ongoing training and development opportunities
* Collaborative, dynamic work environment with a focus on teamwork and respect
**Career Growth Opportunities:**
arenaflex is dedicated to helping our team members achieve their full potential. We offer a range of career growth opportunities, including:
* Professional development programs and training initiatives
* Mentorship and coaching from experienced colleagues
* Opportunities for advancement and career progression
* Collaborative, supportive work environment that fosters growth and innovation
**How to Apply:**
If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.