Introduction to Attentive
Imagine being part of a team that is transforming the way businesses interact with their customers. At Attentive, we are pioneers in the field of AI-driven marketing, dedicated to infusing intelligence into every stage of the consumer journey. Our innovative platform is designed to help businesses build meaningful relationships with their customers, driving growth, retention, and ultimately, success. As we continue to push the boundaries of what is possible in the world of marketing, we are seeking a talented and ambitious Account Manager - Mid Market Sales to join our team.
Job Overview
In this exciting role, you will be instrumental in driving customer retention by managing expansion sales opportunities, establishing long-term relationships, and serving as a trusted advisor to our valued customers. As an Account Manager - Mid Market Sales, you will be the face of Attentive, working closely with our clients to understand their unique needs, challenges, and goals. Your expertise and strategic thinking will be crucial in identifying opportunities, creating alignment around product price and value, and driving renewal and expansion opportunities to close.
Key Responsibilities
- Develop and execute a strategic account development plan, leveraging data and analytics to identify opportunities and prove value to our customers
- Build and maintain strong, long-term relationships with our mid-market customers, serving as a trusted advisor and ensuring their needs are met
- Manage the sales cycle from prospecting to close, utilizing Salesforce.com or other CRM to track progress and stay organized
- Consistently meet and exceed sales quotas, demonstrating a strong competency in objection handling, negotiation, and closing deals
- Collaborate with cross-functional teams, including marketing, product, and customer success, to ensure a seamless customer experience and drive business growth
- Stay up-to-date on industry trends, market developments, and competitor activity, applying this knowledge to inform sales strategies and stay ahead of the curve
Requirements and Qualifications
To be successful in this role, you will need to possess a unique blend of skills, experience, and personal qualities. We are looking for individuals with:
- 2-3 years of experience in a closing sales role, preferably in a SaaS, MarTech, AdTech, or startup environment
- Demonstrated strong competency around objection handling, creating alignment around product price and value, and driving renewal and expansion opportunities
- Experience working with data and analytics to inform sales strategies and drive business growth
- Ability to think strategically about a customer's goals and develop tailored solutions to meet their needs
- Entrepreneurial mindset and desire to define processes, build strategy, and drive innovation
- Strong communication, negotiation, and interpersonal skills, with the ability to build rapport with customers and colleagues alike
- Experience managing the sales cycle across Salesforce.com or other CRM, with a strong understanding of sales metrics and KPIs
- Email sales experience is a strong preference, as is a willingness to travel (up to 20%) to meet with customers and attend industry events
Preferred Qualifications
While not essential, the following qualifications will be highly regarded:
- Experience working in a fast-paced, dynamic environment, with a proven ability to adapt to changing circumstances and priorities
- Strong understanding of the marketing and advertising landscape, including trends, technologies, and key players
- Familiarity with AI-driven marketing platforms and their applications in business
- Experience working with mid-market customers, with a deep understanding of their unique needs and challenges
Skills and Competencies
To excel in this role, you will need to possess a range of skills and competencies, including:
- Strategic thinking: the ability to think critically and strategically about customer needs, market trends, and business goals
- Communication and interpersonal skills: the ability to build rapport with customers, colleagues, and stakeholders, and to communicate complex ideas and solutions effectively
- Data analysis and interpretation: the ability to work with data and analytics to inform sales strategies and drive business growth
- Problem-solving and negotiation: the ability to think creatively and develop innovative solutions to customer problems, and to negotiate and close deals
- Time management and organization: the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment
Career Growth and Learning Benefits
At Attentive, we are committed to the growth and development of our team members. As an Account Manager - Mid Market Sales, you will have access to a range of training and development opportunities, including:
- Comprehensive onboarding and training program, designed to equip you with the skills and knowledge needed to succeed in your role
- Ongoing coaching and mentoring, to help you achieve your goals and develop your career
- Opportunities for professional development, including conferences, workshops, and industry events
- Access to a range of online courses and training resources, to help you stay up-to-date with the latest trends and technologies
Work Environment and Company Culture
At Attentive, we pride ourselves on our dynamic and supportive work environment. As a member of our team, you can expect:
- A collaborative and inclusive culture, with a strong emphasis on teamwork and communication
- A fast-paced and dynamic environment, with a focus on innovation and growth
- Flexible working arrangements, including remote work options and flexible hours
- Access to a range of perks and benefits, including health and wellness programs, equity, and competitive compensation
Compensation, Perks, and Benefits
We offer a competitive total rewards package, including:
- Competitive salary and bonus structure, with opportunities for growth and development
- Comprehensive health and wellness programs, including medical, dental, and vision coverage
- Equity and stock options, to give you a stake in our success
- Flexible working arrangements, including remote work options and flexible hours
- Access to a range of perks and benefits, including employee discounts, free meals, and social events
Conclusion
If you are a motivated and ambitious sales professional, looking for a new challenge and an opportunity to make a real impact, we want to hear from you. As an Account Manager - Mid Market Sales at Attentive, you will be part of a dynamic and innovative team, working at the forefront of AI-driven marketing. With a competitive total rewards package, ongoing training and development opportunities, and a supportive and inclusive work environment, this is a role that offers real potential for growth and success. So why wait? Apply now and take the first step towards an exciting and rewarding career with Attentive.
Apply Now