Join the dynamic team at blithequark as an Entry Level Customer Training Specialist – Traveling, where you will embark on an exciting journey of connecting customers to our innovative software solutions. As a key member of the Training Department, you will play a vital role in ensuring a seamless conversion to the blithequark system, providing top-notch training and customer support throughout the process.
**About blithequark**
blithequark is a leading provider of cutting-edge software solutions for the automotive industry. Our mission is to empower dealerships with the tools and expertise they need to succeed in today's competitive market. With a strong commitment to innovation, customer satisfaction, and employee growth, we strive to create a work environment that is both challenging and rewarding.
**Job Summary**
As an Entry Level Customer Training Specialist – Traveling, you will be responsible for traveling to customer sites, installing and converting our software, and providing comprehensive training to key dealership personnel. This is a high-travel position, requiring you to be on the road for approximately 80% of the time, with overnight hotel stays. When not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.
**Key Responsibilities**
* Travel to customer sites, installing and converting our software, and providing comprehensive training to key dealership personnel
* Meet with dealership management to understand their needs and requirements
* Customize the system to meet the specific needs of each dealership
* Train key dealership personnel on how to use the solution
* Support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office
* Collaborate with a team to install and convert software for customers
* Develop and maintain strong relationships with customers and dealership personnel
**Requirements**
* Ability to travel (overnight hotel stays) 80% of the time
* Bachelor's degree or equivalent experience
* Outgoing, friendly personality
* Strong written and verbal communication skills
* Reliable transportation and a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
* Reliable home internet with sufficient bandwidth for video conferencing
**Training and Development**
* Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor
* Classroom instruction includes product training as well as automotive dealership operations
* You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation
* You will have the opportunity to see blithequark's solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis
**Benefits**
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package, including:
* Medical, dental, vision, life insurance, and health savings account
* 401(k) with up to 6% matching
* Paid vacation, sick days, and holidays
* A non-smoking environment
* Opportunities for career growth and professional development
**Compensation and Benefits**
* Salary: $50,000.00 - $55,000.00 per year
* Benefits:
+ 401(k)
+ 401(k) matching
+ Dental insurance
+ Health insurance
+ Paid time off
+ Vision insurance
**Work Environment and Culture**
At blithequark, we promote a healthy lifestyle by providing a non-smoking environment. We are an equal opportunity employer, committed to diversity and inclusion. Our team is passionate about delivering exceptional customer experiences and driving innovation in the automotive industry.
**How to Apply**
If you are a motivated and enthusiastic individual with a passion for customer service and software training, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Join the blithequark Team**
As a member of the blithequark team, you will have the opportunity to work with a talented group of professionals who are dedicated to delivering exceptional customer experiences and driving innovation in the automotive industry. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.
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