Are you a motivated and customer-focused individual looking for a challenging and rewarding role in the mortgage banking industry? Do you have a passion for delivering exceptional customer service and a knack for sales? TEKsystems, a leading provider of technology services and talent solutions, is seeking a highly skilled Customer Service Representative to join our team on a remote basis. As a Customer Service Representative, you will be the front-line contact with potential customers of a well-known bank's national contact center within the mortgage line of business.
TEKsystems is a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. We are an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, working with progressive leaders to drive change. Our client, a leading bank, is committed to providing exceptional customer experiences and is looking for talented individuals like you to join their team.
As a Customer Service Representative, you will be responsible for making outbound calls to potential mortgage customers to inquire about their current mortgage needs. This is a high-volume contact center environment, and you will be working out of a queue, pulling the next available lead to call out on. Your primary goal will be to have a short conversation (5-6 minutes) with potential customers, using a scripted conversation to determine if they are interested in considering working with our client. If they are interested, you will pass them on to a Home Mortgage Consultant.
At TEKsystems, we are committed to providing exceptional customer experiences and driving change through our work. We are looking for talented individuals like you to join our team and help us achieve our goals. As a Customer Service Representative, you will have the opportunity to work in a fast-paced and dynamic environment, making a real difference in the lives of our customers. You will also have access to comprehensive training and development opportunities, as well as career growth opportunities.
If you are a motivated and customer-focused individual looking for a challenging and rewarding role in the mortgage banking industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!
TEKsystems is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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