About the position
Peoples Gas, a subsidiary of WEC Energy Group, is seeking a Customer Consultant in our Chicago, Illinois location. The hourly rate starts at $23.65, with the opportunity for performance increases and additional differential pay for bilingual (Spanish) candidates who pass the bilingual assessment. Our bilingual positions start at $25.15 an hour. There may be a remote work option for this position after successful completion of training and meeting performance goals.
Responsibilities
• Handle On/Off Orders while receiving and verifying information for customers.
• Coordinate schedules for gas service when necessary.
• Handle customer billing inquiries over the telephone regarding where to pay bills and billing details.
• Report emergencies and outages to the appropriate service department.
• Respond to customer inquiries and provide appropriate safety information.
Requirements
• 1+ years Customer Service Experience
• High School Diploma, HSED, or GED is Required.
Nice-to-haves
• Proficient at understanding verbal and written Spanish language.
Benefits
• Competitive pay starting at $23.65 per hour
• Benefits including medical and prescription, dental, vision, retirement and more
Apply Now
Apply Now