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Posted Mar 26, 2026

Client Service Assistant - Commercial Insurance

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BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. They are seeking a Client Service Assistant to support the Client Service Manager and Representative in ensuring quality service to clients and meeting company objectives. Responsibilities - Prepare certificates of insurance and automobile liability cards (pink slips) - Manage and update monthly bordereau - Assist with the preparation of renewal presentations and new business proposals - Prepare client manuals - Follow up on policies and endorsements - Prepare and update Excel spreadsheets - Prepare cover notes, invoices, and letters for clients - Pull MVRs - Complete Word Sensa policy comparison - Request loss experience from insurers Skills - College or university diploma is required - Customer focused and sales oriented - Ability to work well independently and as part of a team - Strong verbal and written communication skills - Good knowledge of the MS Office Suite (Excel, Outlook, and Word) - Strong analytical and problem-solving skills - Effective time management and organizational skills - At least 1 year of work experience in insurance is an asset - RIBO licensed an asset Benefits - Generous medical and dental coverage - Telemedicine - Employee and family assistance program - Retirement and savings programs - Work-life balance with our hybrid work program - Wellness allowance - Year-round social activities and events Company Overview - BFL Canada offers customized solutions in all areas of insurance, risk management and employee benefits. It was founded in 1987, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is https://www.bflcanada.ca.