← All Positions
Posted Mar 26, 2026

Business Process Analyst Hybrid in Bossier City, LA

Apply Now
General Dynamics Information Technology is a global technology and professional services company focused on delivering consulting, technology, and mission services. They are seeking a Business Process Analyst to contribute to strategic direction and support mission outcomes by managing project requirements, collaborating with teams, and providing data analytics and insights. Responsibilities - Provide requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies - Performing data entry and records updates - Contributing to project success by influencing individuals on and outside of their team - Collecting information by engaging in dialogue with staff, reviewing databases, and interpreting reports - Producing reporting on an as-needed basis (daily, weekly, monthly) - Determining business metrics to meet ongoing organizational or client informational needs - Providing data analytics and key insights - Collecting detailed project requirements and anticipates technical needs - Collaborating with developers to create future state automated workflows - Manage the flow of development from idea to release - Composing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes - Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections - Troubleshoot and investigate issues reported by business users and provides ongoing communication about status - Create end user documentation including user and quick reference guides - Describe and execute test cases - Manage requirements in Jira using a backlog, and collaborates with product owners to prioritize the backlog Skills - 1 + years of related experience - US Citizenship Required - Collaboration - Problem Solving - Requirements Gathering - Teamwork - Technical Training, Certification(s) or Degree - Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies - Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word - Initiative to develop, run, and present project reports - Exposure to Agile, Project Management Principles, and Jira - Exposure to Dashboard Development and Reporting via Tableau Desktop or Microsoft Power BI - Exposure with Microsoft SharePoint - Exposure to Microsoft Power Apps and Power Automate - Experience using Jira (or similar tool) to manage user stories and projects - Proactive problem solving - Able to initiate communication with senior leaders - Effective management of multiple competing priorities at any given time - Ability to manage multiple assignments and adapt to changing client needs - Outstanding communication skills with the ability to present to business leaders - Strong analytical and problem-solving skills - Capability to work independently and as part of a team - Security Clearance Level: Must be able to obtain and maintain a Secret clearance Benefits - Comprehensive benefits and wellness packages - 401K with company match - Variety of medical plan options, some with Health Savings Accounts - Dental plan options - A vision plan - Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave - Short and long-term disability benefits - Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance Company Overview - General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics. It was founded in 1999, and is headquartered in Falls Church, Virginia, USA, with a workforce of 10001+ employees. Its website is https://www.gdit.com/.