<p class="MsoNormal"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:107%;"><strong>WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!</strong></span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:justify;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>Conrad London St James</strong> is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.</span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:justify;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;"><b style="mso-bidi-font-weight:normal;"><strong><u>Please note this is a part time role , working 30 hours a week </u></strong></b></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;"><span style="background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>A World of Rewards:</strong></span></p><ul><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Hourly rate:<strong> £12.88 /hour </strong></span><b style="-webkit-text-stroke-width:0px;color:rgb(0, 0, 0);font-family:arial, helvetica, sans-serif;font-size:12px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><span style="line-height:12.84px;"><strong>plus an expected average annual service charge likely to be between £4,500 - £5,000</strong></span></b></span></li><li class="MsoNormal" style="background-color:white;font-family:Arial;line-height:normal;"><span style="background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">A global travel program for team members</span></li><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">Uniforms</span></li><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">Meals whilst on duty</span></li><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">To be part of a fabulous team</span></li></ul><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:justify;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;"> </span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:justify;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. </span></p><ul><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub </span></li><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside </span></li><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques </span></li><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">The Orchard, for afternoon teas and lighter meals </span></li><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.</span></li><li class="MsoNormal" style="background-color:white;line-height:normal;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.</span></li></ul><p style="font-family:Arial;margin-bottom:11px;"> </p><p style="font-family:Arial;margin-bottom:11px;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;"><strong>What will I be doing?</strong></span></span></p><ul><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Earliest shift will start at 5am </span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Welcome guests in a polite and friendly manner</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Take and deliver customer orders, consistently demonstrating high levels of customer service</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Prepare set ups for tables and/or rooms</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Follow cash handling procedures</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Manage guest queries in a timely and efficient manner</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Up-sell with latest departmental incentives</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Ensure compliance of brand standards</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Strive to achieve departmental targets</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Ensure cleanliness of work areas</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Comply with hotel security, fire regulations and all health and safety legislation</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Comply with local licensing laws</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Be environmentally aware</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Assist other departments wherever necessary and maintain good working relationships</span></span></li></ul><p style="font-family:Arial;margin-bottom:11px;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"> </span></p><p style="font-family:Arial;margin-bottom:11px;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;"><strong>What are we looking for?</strong></span></span></p><ul><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Positive attitude</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Good communication skills</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Commitment to delivering high levels of customer service</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Excellent grooming standards</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Flexibility to respond to a range of different work situations</span></span></li><li style="font-family:Arial;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="line-height:normal;">Ability to work on your own or in teams</span></span></li></ul><p class="MsoNormal" style="background-color:white;font-family:Arial;line-height:normal;margin-bottom:9pt;"> </p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;mso-margin-top-alt:auto;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>Travel:</strong></span></p><ul><li><p class="MsoNormal" style="background-color:white;line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">St James Park Tube Station<strong> – District & Circle Line – across the road</strong></span></p></li><li><p class="MsoNormal" style="background-color:white;line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">Westminster Tube Station<strong> – Jubilee Line (4 Mins Walk)</strong></span></p></li><li><p class="MsoNormal" style="background-color:white;line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">Victoria Station<strong> (8 Mins Walk)</strong></span></p></li><li><p class="MsoNormal" style="background-color:white;line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12px;">Waterloo Station<strong> (10 Mins Walk)</strong></span></p></li></ul><p style="font-family:Arial;"> </p><p style="font-family:Arial;"> </p><p style="font-family:Arial;margin-bottom:11px;"> </p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;mso-margin-top-alt:auto;text-align:justify;"> </p>