Applications Functional Analyst / Business Anlayst
Location: Remote
Duration: 12+ months
Required Qualifications:
• Minimum of 5 years of experience as a Business Analyst or Functional Analyst in a complex systems environment.
• Minimum of 3-5 years of experience working with human services or social services applications, preferably within public sector eligibility or benefits systems.
• Prior project experience with Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs is required, including familiarity with program policy, eligibility rules, and operational workflows.
• Demonstrated ability to bridge the gap between business needs and technical solutions and communicate effectively with both audiences.
• Solid understanding of system functional design and how integrated components interact within eligibility and case management systems.
• Experience conducting requirements elicitation, analysis, and documentation using structured methodologies and tools.
• Strong analytical skills with the ability to evaluate complex processes and data to drive decisions.
• Excellent written and verbal communication skills; able to tailor communication style to the audience (technical teams, leadership, or program staff).
• Demonstrated ability to manage competing priorities, meet deadlines, and deliver high-quality work products in a dynamic environment.
• General IT knowledge and understanding of SDLC phases including requirements, design, development, testing, and implementation.
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