Job Description:
• The Analyst, Utilization Management role is to be the subject matter expert for configuration in the prior authorization (PA) system(s)
• Aiding in the creation and revision of PA documents
• System configuration set-up, maintenance, support, and troubleshooting PA tools (including test, demo, and production environments)
• Maintenance of the PA criteria and/or PA notification workflow rules engine including creation of system overrides
• Creation and execution of notifications to external entities
• Management of automatic role assignment
• Accurate and efficient interdepartmental communication
• Management of drug lists required for execution of approvals
• Ensure the enhancement meets the business need and can be administered in an efficient fashion
• Implement new client prior authorization benefit designs
• Ensure clinical workflows are built and notification letters meet regulatory requirements
• Audit prior authorization setup to ensure it aligns with the client’s expectations, and/or government regulations
• Develop and maintain knowledge of Medicare D, Medicaid, and/or Exchange programs.
• Adhere to governmental regulations (i.e., HIPAA, CMS, etc.) and processes while executing tasks, when applicable.
Requirements:
• One of the following required: College degree in a science or business-related field, CPhT, or at least 2 years’ experience in a related field (PBM, Health Insurance, and/or Prior Authorization)
• Experience and expertise in working across multiple departments, technical and business acumen, and a “track record” of tangible success
• Prior experience with Prior Authorization, or within a PBM preferred
• Intermediate to expert knowledge of the Microsoft Office Suite
• Experience documenting and maintaining configuration and process information
• Requires detailed documentation of application changes
• Hands-on troubleshooting experience with a complex multi-user business application
• Knowledge of workflow management systems including role and document management
• Knowledge of prior authorization processes in a health care environment preferred
• Experience implementing processes to meet regulatory compliance requirements
• Knowledge of Medicare D regulatory requirements required prior to or soon after hire
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees.
Benefits:
• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
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