Progressive Technology is expanding its e‑commerce operations and is looking for detail‑oriented, proactive Amazon Virtual Assistants (VAs) to support our Amazon Seller / Vendor Central accounts. This is a women‑friendly, fully remote opportunity ideal for freshers, career returnees, and professionals without a formal degree who are eager to learn, upskill, and grow in the fast‑moving world of online marketplaces. You will manage day‑to‑day Amazon store tasks—listing optimization, catalog hygiene, basic PPC support, customer service, reporting, and more—while working closely with account managers and brand owners.
Product Listing & Optimization: Create, update, and optimize product titles, bullet points, descriptions, back-end keywords, and A+ Content.
Catalog & Inventory Management: Monitor inventory health, reconciliations, stranded/blocked listings, FBA/FBM coordination, and restock alerts.
Customer Service: Respond to buyer messages, handle returns/refunds, and resolve performance notifications within SLA.
Keyword Research & SEO: Use tools (e.g., Helium 10, Jungle Scout, Amazon Brand Analytics) to identify ranking opportunities.
Advertising Assistance: Support the setup and maintenance of Sponsored Products/Brands/Display campaigns (training provided).
Storefront & Brand Registry Support: Assist with Brand Registry tasks, Brand Store updates, and maintaining brand assets.
Compliance & Policy Adherence: Track and escalate policy warnings, ensure content meets Amazons guidelines, and raise cases with Seller Support as needed.
Reporting & Analytics: Prepare weekly KPIs (sessions, conversion rate, TACoS/ACoS snapshots, Buy Box %, inventory age, etc.) and share insights with stakeholders.
Case Management: Open, track, and close cases with Amazon Support for listing issues, reimbursements, FBA discrepancies, and catalog merges/splits.
Process Documentation: Maintain SOPs, checklists, and FAQs to enable smooth handovers and scale.
No degree required—we value skills, attitude, and willingness to learn.
Strong written English communication
Attention to detail with solid organisational and time‑management skills.
Comfortable working in spreadsheets (Google Sheets / Excel) for data cleaning, pivots, and reporting (we will train if you are a beginner).
Ability to multi‑task across multiple SKUs, brands, and geographies.
Basic familiarity with Amazon Seller Central / Vendor Central is a plus (not mandatory).
Tech‑savvy with the ability to quickly learn new SaaS tools and dashboards.
Problem-solving mindset with a customer-first attitude.
0–2 years of experience in e‑commerce, digital marketing, customer support, or data entry welcome.
Prior Amazon VA / marketplace experience is a plus but not mandatory—structured training will be provided.
Career returnees, fresh graduates, and women seeking flexible work hours are strongly encouraged to apply.
Remote / Work From Home with flexible scheduling.
Standard expectation: 30–40 hours per week (full-time) or 20 hours per week (part-time track available).
Ability to overlap at least 3–4 hours with India Standard Time (IST) business hours for team syncs; occasional weekend/holiday support during key sales events (e.g., Prime Day, BFCM) may be required with compensatory time off.
Marketplace Knowledge: Basic understanding of Amazons ecosystem (listings, FBA/FBM, Buy Box, PPC).
Analytical Thinking: Comfortable interpreting dashboards and performance metrics to suggest improvements.
Process Ownership: Ability to follow SOPs and improve them over time.
Collaboration: Work effectively with cross-functional teams (design, ad ops, supply chain).
Confidentiality & Integrity: Handle sensitive data responsibly and ethically.
Growth Mindset: Willingness to learn, take feedback, and experiment.
Women-friendly policies with flexibility for caregivers and career returnees.
No degree required + paid training & certification pathway in Amazon operations.
Opportunity to learn industry-leading tools (Helium 10, Jungle Scout, DataDive, Brand Analytics, etc.).
Remote-first culture, work from anywhere.
Performance-based incentives & rapid progression to Sr. VA, PPC Specialist, or Account Manager tracks.
Well-being benefits: mental health day, flexible breaks, and supportive team culture.
Paid time off, festival leave, and compensatory offs for peak-season support.
Inclusive, supportive environment purpose-built to help women re-enter and grow in the workforce.
Clear career ladder with structured milestones, mentorship, and skill-building sprints.
Work with global Amazon brands and see the real impact of your work on growth metrics.
Process-led, automation-friendly operations that reduce grunt work and elevate your value.
A culture that rewards ownership, creativity, and continuous improvement.
Send your resume/CV (even if it is simple!) highlighting any Amazon/e‑commerce, customer support, or data skills to our hiring team.
Include a short cover note telling us:
Why you are excited to work as an Amazon VA
Your preferred working hours (full-time/part-time)
Any relevant tools you have used (optional)
Shortlisted candidates will complete a practical assignment (e.g., fixing a dummy listing, drafting bullets, or analysing basic KPIs).
Final round: virtual interview + Q&A about your growth path and role fit.