This is a remote position.
Schedule: Monday to Friday, flexible: AU hours (6 AM – 3 PM Manila Time) or UK business hours (5 PM – 2 PM Manila Time)Total weekly hours: 40 Hours
Responsibilities
Perform efficient data entry and maintain meticulous records
Prepare detailed reports and presentation templates using tools like Google Slides
Address and respond to customer inquiries via phone, chat, email, or video calls with professionalism and clarity
Prepare and organize sales invoices, contracts, and other financial documents
Update and maintain customer records, marketing lists, and other databases
Coordinate with other departments to ensure smooth workflow and timely task completion
Assist in organizing and scheduling meetings, appointments, and events
Handle sensitive customer information with discretion and ensure data protection
Requirements
Strong written and verbal English communication skills
Reliable, detail-oriented, and highly organized
Excellent time management and ability to prioritize tasks
Basic proficiency in Excel and other MS Office tools
Ability to edit PDF files for contracts and agreements
Quick learner, adaptable to changing tasks and priorities
Technical proficiency with G Suite and other online tools
Experience handling voice interactions with a focus on customer satisfaction
Prior experience in a similar administrative or support role with voice interactions
Familiarity with cloud storage solutions like Google Drive or Dropbox
Experience in event planning or coordination
Experience with HubSpot is a plus
Independent Contractor Perks
HMO coverage for eligible locations
Permanent work-from-home setup
Immediate hiring
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