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Posted Apr 2, 2026

Account Manager, Direct Mail

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Job Description: • The Account Manager works within Client Services teams to support the Account Leads and execute direct mail fundraising programs on behalf of our clients. • The Account Manager works as a liaison between clients, vendors, and internal teams. • Account Managers ensure the timely and successful delivery of a wide variety of project management and client-facing duties. • Draft year-long fundraising schedules • Guide production management and design process for projects • Create and manage approval of project budgets • Create draft project strategies • Draft project list orders • Create package specs • Manage production vendors • Manage all project schedules and deliverables • Proof memos, strategy briefs, copy and art for clients Requirements: • Minimum years of experience required: 4 • In the following areas: project management, fundraising, advocacy, nonprofit, production management, or similar • Required experience & knowledge: Experience and comfort with working on multiple projects simultaneously • Working knowledge of Microsoft products (Word, Excel, PowerPoint, Outlook) • Demonstrated effective use of digital tools to manage internal and external workflow and communication (including email, chat, zoom, and online workflow tool) • Basic production knowledge • Desired but not required: Experience with nonprofit fundraising and/or advocacy Benefits: • A starting salary range of between $60,000 - $66,000, with performance evaluations and review of salary at least annually • Participation in our Employee Stock Ownership Program (ESOP), which allows every employee-owner to share in the growth and prosperity of the company • Employer-sponsored and paid core benefits: Health (multiple carrier options), Dental, Life Insurance, Short and Long-Term Disability, Employee Assistance Program (EAP), employer-matching FSA dollars • 35% employer share of cost for dependent health insurance • Additional optional benefits with employee share of cost: Vision, Medical & Dependent Care FSA, Commuter benefits, Pet Care Plan • 401(k) with automatic employer-sponsored contributions equal to 3% (“automatic” means there is no match—MWD contributes regardless of employee’s deferrals, and there is no vesting period) • Equalized profit sharing • Paid Time Off, including: 13 company holidays • Early release every Friday and on days preceding company holidays • Vacation time – starting at 15 days per year (increases over tenure) • Sick Leave – 1 day per month • Personal time – 3 days per year • Paid Parental Leave – 8 weeks • Volunteer Leave – 3 days per year • Philanthropic Fund with corporate match for employee charitable contributions, and other opportunities for staff-directed corporate donations • Access to industry conferences & professional development opportunities • A remote-first work environment with access to offices for local staff (Berkeley | DC)