Intake and Appointment Coordinator
Job Description: • Use DialPad to handle calls across two lines (leads and existing clients) • Collaborate with the attorney and paralegal to ensure smooth onboarding of new clients • Communicate effectively with clients, treating each interaction with care and professionalism • Provide consistent and reliable client experience • Answer and screen initial phone calls from potential clients • Vet callers based on firm’s intake criteria • Manage intake process and maintain accurate records in Lawmatics • Schedule appointments for consultations Requirements: • Software required: • Lawmatics (CRM) • DialPad (VOIP) • Ability to work from 8:00 AM - 5:00 PM [MST][MDT]. • Languages: English, Spanish. Benefits: • Competitive salary. • Paid Time Off and holiday pay (where applicable). • Annual Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.