Host - Uchiko Miami Beach

Remote Full-time
Hai Hospitality is a dynamic and innovative restaurant group headquartered in Austin, Texas, renowned for its multi-concept approach to dining. The group operates several highly respected and award-winning restaurant concepts including Uchi, Uchiko, Uchiba, and Loro. These establishments are celebrated not only for their exceptional culinary offerings but also for their commitment to providing authentic hospitality and creating unforgettable guest experiences. Hai Hospitality takes pride in fostering a work environment where employees can thrive both personally and professionally, embracing creativity, work ethic, and passion for the craft. As a forward-thinking company, Hai Hospitality values diversity and inclusion, offering a supportive environment that encourages growth and development from within the organization. With locations expanding into Arizona and Florida, the group participates in E-Verify to ensure lawful employment practices and promotes fair work opportunities for all team members. Hai Hospitality is committed to upholding high standards of service, quality, and guest satisfaction, making it a sought-after employer in the restaurant industry. The Host role at Hai Hospitality is an exciting position based primarily at the Uchi concepts, including Uchi, Uchiko, and Uchiba. This role serves as a vital part of the guest experience, responsible for managing reservations and walk-ins, setting clear and positive guest expectations, and providing cocktail service for waiting guests. Hosts play an integral role in creating memorable dining experiences by being the first and last point of contact for guests, ensuring smooth table transitions, and maintaining effective communication with the service team. In this position, hosts will become well-versed in the restaurant’s menu with a particular focus on Japanese cuisine while also gaining knowledge of beverage selections including beer, wine, and sake through peer-led training sessions. The ability to multitask in a fast-paced, high-volume environment while maintaining a professional demeanor is essential for success in this role. Candidates can expect to earn an average of $22 per hour, which includes base pay plus tips. This hourly rate reflects the value Hai Hospitality places on experienced and committed hosts who contribute meaningfully to the dining atmosphere. Beyond compensation, the company offers various benefits such as medical, dental, vision, and accident insurance options, a matching 401k savings plan, and dining discounts to enrich the employee experience. The opportunity for career advancement is significant as Hai Hospitality promotes from within, encouraging hosts to develop their skill sets and progress into leadership or other roles within the organization. Overall, the Host role at Hai Hospitality is ideal for individuals passionate about hospitality, attentive to detail, and eager to be an essential part of a stellar dining experience. This role is perfect for those who enjoy engaging with guests and working collaboratively in a dynamic environment that values teamwork, respect, and quality service. Joining Hai Hospitality means being part of a team that not only delivers exceptional food and drinks but also emphasizes the importance of memorable and authentic guest interactions. The company’s emphasis on employee growth and inclusive culture makes it a fantastic place to build a rewarding career in the hospitality industry. Must be able to effectively communicate with guests and other employees Detect and identify safety issues, and comply with safety guidelines and standards Lift and carry trays, dishes, equipment, and goods up to 50 lbs Must have the ability to stand and walk for extended periods Bend, stoop, and reach to access various areas and items Ability to work in a fast-paced, high-pressure environment Ability to work in a variety of temperatures, both hot and cold Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces Move quickly and efficiently to respond to customer needs Ability to work in close proximity to coworkers in a crowded kitchen or serving area Tolerate exposure to potential allergens and food odors Maintain a professional and hygienic appearance, including proper uniform and personal grooming Understand directives and communicate effectively with leadership and coworkers Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
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