Experienced PRN Intake Data Entry Specialist for Dynamic Healthcare Team at blithequark

Introduction to blithequark At blithequark, we are dedicated to providing exceptional healthcare services that make a meaningful difference in the lives of our patients and their families. As a leader in the healthcare industry, we strive to create a work environment that is collaborative, innovative, and patient-centered. Our team of compassionate and skilled professionals is committed to delivering high-quality care that exceeds the expectations of our patients and the community we serve. We are now seeking an experienced PRN Intake Data Entry Specialist to join our dynamic team and contribute to our mission of providing outstanding healthcare services. Job Summary The PRN Intake Data Entry Specialist will play a critical role in our intake process, ensuring that referrals are processed efficiently and effectively. This position will collaborate with our intake RNs/LPNs to disposition referrals, communicate information according to department policies and procedures, and maintain high customer service standards. The ideal candidate will have excellent communication skills, be highly organized, and possess the ability to work effectively in a fast-paced environment. Key Responsibilities Enter referrals as they are called or arrive in the office, collaborating with intake RNs/LPNs for disposition of referrals Communicate information according to department policies and procedures, answering phones as necessary to maintain customer service standards Organize and perform work effectively and efficiently, maintaining and adjusting schedule to enhance department performance Maintain and promote customer loyalty, demonstrating the mission, vision, and values of blithequark on a daily basis Process referrals as they are called or arrive in the office, reviewing incoming referrals and accurately creating electronic files in HCHB within established time frames Coordinate with liaisons, intake staff, and referral sources when missing or incomplete information is received Key large volumes of highly complex statistical data into the computer with speed and accuracy, monitoring all pending weekend and holiday admission/readmission referrals to determine if packet is complete and episode is started Quality of Work The PRN Intake Data Entry Specialist will be responsible for maintaining high-quality work standards, including: Processing referrals as they are called or arrive in the office, collaborating with intake RNs for disposition of referrals Communicating information according to agency policies and procedures, taking phone calls from referral sources or patients/families when the primary nurse is not available Facilitating clarification of information from physicians and/or referral sources, communicating ideas for improving the referral process to the Intake Manager and following up as appropriate Productivity and Use of Time The PRN Intake Data Entry Specialist will be responsible for organizing and performing work effectively and efficiently, including: Daily maintenance of Forcura documenting on all pending referrals Referrals are processed into an EMR Maintaining zero complaints from the community on timeliness of answering phones for the intake team Reporting to work on time and returning promptly from errands, breaks, and meals Managing personal work schedule and time off to promote smooth agency operations Teamwork, Mission, Vision, Values The PRN Intake Data Entry Specialist will be responsible for demonstrating positive interpersonal relations in dealing with all members of the team, including: Responding to all customers in a courteous, sensitive, and respectful manner Maintaining confidentiality in all professional areas and considering the needs of clients and their families, other employees, physicians, visitors, and all members of the community in an informative, courteous, and compassionate manner Managing stress and personal feelings without a negative impact on the team Completing the review period without any formal disciplinary action Presenting a clean and neat appearance in personal attire and one’s work area Essential Qualifications To be considered for this position, candidates must have: High School Diploma or equivalent, with secondary education preferred At least two years of computer experience, preferably in the field of healthcare Prior experience in customer service/physician relations preferred Experience with medical insurance verification required Excellent communication skills, with the ability to develop and maintain working relationships with patients, staff, and the public Effective listening skills and the ability to deal effectively in stressful situations Ability to sit/stand for extended periods, stoop, bend, sit, and operate office equipment Visual acuity, touch, hearing, and speaking abilities Preferred Qualifications Preferred candidates will have: Secondary education or higher Experience working in a healthcare setting Knowledge of medical terminology and healthcare regulations Experience with electronic medical records (EMRs) and other healthcare software Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a PRN Intake Data Entry Specialist, you will have the opportunity to: Develop your skills and knowledge in a fast-paced and dynamic healthcare environment Work with a team of experienced professionals who are passionate about delivering high-quality patient care Participate in ongoing training and education programs to enhance your skills and knowledge Advance your career through opportunities for professional growth and development Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive work environment. Our company culture is built on the values of compassion, integrity, and excellence, and we strive to create a workplace that is inclusive, respectful, and empowering. As a PRN Intake Data Entry Specialist, you will be part of a team that is dedicated to making a difference in the lives of our patients and their families. Compensation, Perks, and Benefits blithequark offers a competitive compensation package, including a salary range that is commensurate with experience. We also offer a range of perks and benefits, including: Comprehensive health insurance Retirement savings plan Opportunities for professional growth and development A supportive and inclusive work environment Conclusion If you are a motivated and compassionate individual who is passionate about delivering high-quality patient care, we encourage you to apply for the PRN Intake Data Entry Specialist position at blithequark. This is an exciting opportunity to join a dynamic team of healthcare professionals who are dedicated to making a difference in the lives of our patients and their families. Apply today and take the first step towards a rewarding and challenging career with blithequark! Apply for this job