**Experienced Full Stack Product Analytics Strategist – Customer Success**

Remote Full-time
Are you a seasoned product analytics expert with a passion for driving business growth through data-driven insights? Do you thrive in a fast-paced, customer-centric environment where no two days are ever the same? If so, we want to hear from you! As a Product Analytics Strategist at blithequark, you'll play a critical role in helping our LATAM enterprise customers unlock the full potential of their digital products. Join our dynamic Customer Success team and become an integral part of our mission to empower companies to thrive in the digital era. **About blithequark** At blithequark, we're a team of humble, life-long learners who are dedicated to helping our customers succeed. Our values of growth mindset, ownership, and humility are at the heart of everything we do. We're a global and fast-growing organization with employees around the world and offices in multiple locations. Our product analytics platform is the leading solution for companies looking to gain self-service visibility into their customer journey. With over 4,300 customers, including Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike's, we're proud of what we've built and continue to expand. **About the Role & Team** As a Product Analytics Strategist partnering with our Customer Success team, you'll serve as a strategic product advisor to a portfolio of LATAM enterprise customers. You'll help product executives, analytics leaders, and growth teams build better digital products using blithequark's platform – driving adoption, measurable outcomes, and long-term value. You'll work closely with our customers to set strategy, define goals, and execute plans that move key product metrics. Your expertise will be invaluable in advising senior stakeholders on using blithequark to inform product decisions, roadmaps, and experimentation. **Key Responsibilities:** * Partner with customers' Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics. * Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using blithequark to inform product decisions, roadmaps, and experimentation. * Lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities. * Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion. * Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives. * Codify best practices and playbooks customers can use to scale evidence-based product development. **What You'll Bring:** * 5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments. * Hands-on experience with product analytics (blithequark, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions. * Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation. * Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact. * A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes. * Fluent business Spanish (required). * Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams. * Exceptional communication skills – able to turn complex analysis into concise recommendations for senior audiences. **Preferred Qualifications:** * Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI. * Comfort experimenting with model APIs is a plus. **Travel Requirements:** * Up to 5-10 days per month. **What We Offer:** * Excellent Medical, Dental, and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans. * Flexible time off, paid holidays, and more. * Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more. * Excellent Parental benefits including 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support. * Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high-quality physician office experience via One Medical membership (select U.S. locations only). * Employee Stock Purchase Program (ESPP). **Why Join Us?** * We're a global and fast-growing team with a dynamic work environment. * We're committed to diversity, equity, and inclusion – creating an environment of psychological safety, empathy, and human connection that allows employees of all backgrounds to thrive. * We're passionate about product innovation and customer success – empowering companies to thrive in the digital era. * We offer a comprehensive benefits package and generous stipends to support your well-being and growth. * We're a team of humble, life-long learners who are dedicated to helping our customers succeed. **How to Apply:** If you're a motivated and experienced product analytics professional looking for a new challenge, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to learn more about you and explore how you can contribute to our mission at blithequark. **Equal Employment Opportunity:** blithequark provides equal employment opportunities (EEO) to all applicants and employees. We're committed to creating an inclusive and diverse work environment where everyone can thrive. **Staying Safe:** We're aware of individuals and entities fraudulently representing themselves as blithequark recruiters and/or hiring managers. We'll never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the blithequark recruiting team will come from an @amplitude.com email address. Learn more about how to protect yourself from these types of fraud by referring to this article. Apply for this job
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