**Experienced Bilingual Spanish Energy Customer Service Support Professional – Web & Cloud Application Development at blithequark**

Are you a customer service enthusiast with a passion for energy and a flair for Spanish? Do you thrive in fast-paced environments where no two days are the same? If so, we have an exciting opportunity for you to join blithequark as a Bilingual Spanish Energy Customer Service Support professional. **About blithequark** blithequark is a leading innovator in the energy sector, dedicated to delivering cutting-edge solutions that empower customers to take control of their energy needs. Our team is comprised of passionate individuals who share a common goal: to revolutionize the way people interact with energy. We're committed to fostering a culture of inclusivity, diversity, and innovation, where every employee feels valued and empowered to make a meaningful impact. **Job Summary** As a Bilingual Spanish Energy Customer Service Support professional at blithequark, you will be the face of our company, providing exceptional customer service to our Spanish-speaking customers. You will be responsible for resolving customer inquiries, addressing concerns, and providing timely and accurate responses to ensure a seamless customer experience. Your exceptional communication skills, technical expertise, and problem-solving abilities will make you an invaluable asset to our team. **Key Responsibilities:** * Respond to customer inquiries via phone, email, and chat in both English and Spanish * Resolve customer complaints and concerns in a timely and professional manner * Provide accurate and up-to-date information on blithequark's products and services * Collaborate with internal teams to resolve complex customer issues * Develop and maintain a deep understanding of blithequark's products and services * Stay up-to-date with industry trends and developments to provide expert advice to customers * Meet or exceed customer satisfaction targets and key performance indicators (KPIs) * Work independently and as part of a team to achieve business objectives **Essential Qualifications:** * 2+ years of experience in customer service, preferably in the energy sector * Fluency in both English and Spanish (written and verbal) * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment with multiple priorities * Proficiency in CRM software and other customer service tools * High school diploma or equivalent required; degree in a related field preferred **Preferred Qualifications:** * Experience working in a cloud-based environment * Knowledge of web and cloud application development * Familiarity with energy-related products and services * Certification in customer service or a related field * Experience working in a remote or virtual environment **Skills and Competencies:** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Proficiency in CRM software and other customer service tools * Strong technical skills, including proficiency in cloud-based applications * Ability to learn and adapt quickly to new technologies and processes * Strong attention to detail and organizational skills * Ability to work in a fast-paced environment with multiple priorities **Career Growth Opportunities and Learning Benefits:** * Opportunities for professional growth and development in a dynamic and innovative company * Access to training and development programs to enhance your skills and knowledge * Collaborative and inclusive work environment that fosters creativity and innovation * Recognition and rewards for outstanding performance and contributions to the company * Flexible work arrangements, including remote work options * Comprehensive benefits package, including health insurance, retirement plan, and paid time off **Work Environment and Company Culture:** * blithequark is a remote-friendly company, offering flexible work arrangements to accommodate your needs * Our team is comprised of passionate and dedicated individuals who share a common goal: to revolutionize the way people interact with energy * We celebrate diversity and are committed to creating an inclusive environment for all employees * Our company culture is built on a foundation of innovation, creativity, and collaboration * We prioritize work-life balance and offer flexible scheduling to accommodate your needs **Compensation, Perks, and Benefits:** * Competitive salary and benefits package * Comprehensive health insurance, including medical, dental, and vision coverage * Retirement plan with company match * Paid time off, including vacation days, sick leave, and holidays * Flexible work arrangements, including remote work options * Professional development opportunities, including training and development programs * Recognition and rewards for outstanding performance and contributions to the company **How to Apply:** If you're a motivated and customer-focused individual with a passion for energy and a flair for Spanish, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Apply for this job