Employee Benefits Customer Service Rep (Hybrid)

Remote Full-time
Patriot Growth Insurance Services, LLC is a growth-focused national insurance services firm. The Employee Benefits Customer Service Representative will support the Employee Benefits department with administrative responsibilities and client service, ensuring accurate benefits administration and high-quality service delivery. Responsibilities Monitor and manage the Employee Benefits eligibility inbox Process employee enrollments, life event changes, and terminations accurately and timely Assist with resolving eligibility discrepancies with carriers and internal teams Support Employee Benefits Customer Service Representatives, Account Managers, and Senior Account Managers with daily service needs Respond to internal service requests and basic client inquiries via email and phone Assist with cancellations, audits, and billing-related tasks Enter and maintain policy and eligibility data in the agency management system (Applied EPIC) Roll policy headers and assist with updating quoting and enrollment systems Ensure documentation is accurate, complete, and properly maintained Assist with printing, assembling, and packaging benefit materials Support audits, data cleanup, and carrier follow-ups Perform general administrative and clerical tasks to support department operations Learn employee benefits concepts, carrier processes, and internal workflows Take on additional responsibilities as skills and experience grow Skills High School Diploma required 0-2 years of experience in an administrative, office, or customer service role Strong attention to detail and organizational skills Excellent written and verbal communication skills Proficiency with Microsoft Office (Outlook, Word, Excel) Comfortable learning new systems and technologies Minimum typing speed of 45wpm Authorized to work in the U.S. without sponsorship Insurance experience a plus, but not required Benefits Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Company Overview Patriot is a national agency specializing in Employee Benefits, Property & Casualty and Personal insurance solutions. It was founded in 2016, and is headquartered in Washington, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is
Apply Now

Similar Opportunities

[Remote] Product Engineer

Remote Full-time

VDC Engineer I

Remote Full-time

Financial Representative

Remote Full-time

Sales Development Representative

Remote Full-time

[Remote] Account Executive

Remote Full-time

[Remote] Customer Support Specialist (Shift Wed-Sun, 3pm-11pm CST) Remote

Remote Full-time

Outside Sales Representative

Remote Full-time

Talent Assistant

Remote Full-time

Associate Territory Manager - Wisconsin

Remote Full-time

[Remote] Outreach Operations Coordinator

Remote Full-time

**Experienced Part-Time Remote Data Entry Specialist – Fleet Engineering Support**

Remote Full-time

Experienced AI-Powered Phone Services Sales Representative – Remote Opportunity for Ambitious and Results-Driven Professionals

Remote Full-time

Experienced Remote Data Entry Specialist – Flexible Part-Time Opportunity for Detail-Oriented Individuals at blithequark

Remote Full-time

**Experienced Data Entry Specialist – Unlock the Magic of Flexible Schedules and Join arenaflex's Dynamic Team**

Remote Full-time

**Experienced Remote Data Entry Specialist – Flexible, Part-Time Opportunity with blithequark**

Remote Full-time

Netflix Tagger Job Part Time, Tagger Job At Netflix, Netflix Jobs Online ( Executive Producer )

Remote Full-time

Experienced Loan Servicing Customer Service Representative – Remote Opportunity for Real Estate Loan/Lending Servicing Experts in the USA

Remote Full-time

Backend Developer (Python)

Remote Full-time

**Experienced Mobile Data Entry Operator – Work from Home (Flexible Hours) with blithequark**

Remote Full-time

Experienced Product Manager - Customer Analytics for Remote Customer Support Role at blithequark

Remote Full-time
← Back to Home