Discharge Planning Assistant

Med-Metrix is focused on improving patient discharge processes, and they are seeking a Discharge Planning Assistant to collaborate with hospitals and nursing facilities. This role involves maintaining communication with healthcare providers, managing patient records, and ensuring timely discharges to meet patient needs. Responsibilities Fax medical records to nursing home facilities based on patients continued care needs Contact nursing homes to verify receipt of patients medical records and acceptance of patients into the facilities Maintain a written record of the number of facilities contacted and the outcome of the telephone calls Scan records into our internal database Create accounts in our database and update accounts with detailed progress notes as needed Maintain an updated list of nursing homes contact information Produce Discharge Planning reports using Microsoft Excel and our proprietary database Effectively communicate with client hospitals to assist in implementing an appropriate discharge plan to meet patients needs Interact with health care providers to facilitate movement of the patient through the system Facilitate timely discharges/transfers, seeking early identification of the appropriate reimbursement source for nursing home placement or rehabilitative services Work effectively with hospital staff, patients, and families to reduce the incidence of avoidable days to lower the patients overall average length of stay On occasion, travel to deliver and/or retrieve documents from our client hospital locations and nursing homes Use, protect and disclose patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Skills College degree or work equivalency Valid Drivers License with clean record Exceptional communication skills, with an emphasis on telephone etiquette Ability to work well in a team environment Excel in a fast-paced environment and meet on-going deadlines Exceptionally detail-oriented Able to work efficiently under pressure Proficient in Microsoft Office applications (Outlook, Word, and Excel) with the ability to learn internal databases (Prolaw) Company Overview Med-Metrix provides Performance Management and Revenue Cycle solutions to the healthcare industry. It was founded in 2010, and is headquartered in Parsippany, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is