Clinical Trials Project Manager

ACM Global Laboratories is a company that specializes in clinical trials, and they are seeking a Clinical Trials Project Manager to oversee and coordinate the laboratory aspects of clinical trials. The role involves liaising with clients and internal teams, managing protocols, and ensuring compliance with regulatory standards throughout the trial process. Responsibilities Represents ACM as the client's primary point of contact, at all times maintaining a high level of customer service and satisfaction, displaying precision in delivery and flexibility in approach After training period is complete, manage from 10 to 25 protocols, depending on scope and complexity (managing above $3,000,000 in contract value and maintaining more than 120 PM billable hours per month) Review clinical protocols and assist with protocol set-up functions as required Develops the Global Laboratory Specification Document, Investigator Manual, and protocol specific Global Work Practice Instructions Participates and documents Quality Audits and inspections of Clinical Trials as prescribed by departmental policies and regulatory agencies Evaluates and communicates monthly project metrics and analyses all activity related to the trial, including monthly budget review Conducts investigator training sessions by telephone or at investigator meetings, which involves overnight travel, frequently on weekend days Is able to travel to client events (training, bid defenses, Investigator Meetings) and ACM international locations, requiring overnight travel, as well as passport qualifications Assumes full responsibility for study conduct on behalf of ACM, ensuring clients goals and timelines are met and performs troubleshooting and problem solving functions as the need arises Responsible to take On-Call coverage duties as assigned Assumes responsibility for regulatory required study documentation and complies with standard procedures for collecting, maintaining and then archiving the materials in accordance with regulations, ACM policies and client contractual clauses Develops protocol specific procedures as needed Performs duties with a general working knowledge of FDA, NYSDOH, GCP, ICH and other pertinent regulations, as pertains to central laboratory functions Understands and follows company policies and procedures while always maintaining patient and client confidentiality, both inside and outside of the work place Skills 1+ years project management experience Bachelor's Degree Experience working in a clinical trial, laboratory or healthcare setting Excellent problem solving and communication skills Company Overview ACM Global Laboratories, an affiliate of Rochester Regional Health in Rochester, New York, is a recognized leader global clinical trial testing services. It was founded in 1997, and is headquartered in Rochester, New York, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship ACM Global Laboratories has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 1 in 2022, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.