Business Process Improvement, Advisor
About the position Join the Strategic Planning & Engagement (SP&E) organization as a Business Process Improvement Advisor, where you'll play a critical role in advancing operational excellence through process and technology integration. In this role, you will lead or support initiatives that modernize business operations by identifying inefficiencies, designing scalable solutions, and implementing digital enhancements that align with enterprise strategy. You'll collaborate across business and IT teams to intake, assess, and prioritize improvement opportunities, leveraging tools such as Lean Six Sigma, Agile, and data analytics to drive measurable outcomes. As part of the SP&E team, you'll be encouraged to think boldly, act collaboratively, and continuously grow. Our culture supports continuous learning, ethical leadership, and a shared responsibility to serve our communities and customers with excellence. Whether guiding cross-functional workshops, developing performance dashboards, or supporting enterprise-wide technology rollouts, your work will directly contribute to SP&E's mission of delivering streamlined, compliant, and future-ready processes. Responsibilities • Oversees and implements new procedures and digital enhancements to streamline processes and increase compliance by leveraging Lean Six Sigma, Agile, and other project management principles. • Provides continuous improvement guidance and facilitates process improvement activities to help achieve company objectives. • Leads process improvement projects to gain efficiency and financial benefits, delivering cost savings for SCE. • Develops and reviews financial benefit models for major process improvement projects. • Delivers innovative business process solutions that capitalize on technology and increase efficiency. • Develops models and reports to track business performance and goal progress and facilitates the design and development of business systems and processes. • Partners with key functional teams to identify, manage, and execute multiple complex cross-functional process improvement initiatives. • Prepares detailed reports and presentations to present findings and recommendations to senior management. • Oversees the execution of key milestones, status, and quality of deliverables. • Guides the successful completion of programs, projects and initiatives. Requirements • Seven or more years of experience with business process improvement or operational excellence initiatives. Nice-to-haves • Bachelor's degree in Business, Communications, Organizational/Change Management, Data/Analytics, or related field; master's a plus. • 5+ years leading cross‑functional initiatives or programs with demonstrated influence on scope, planning, implementation and outcomes. • Proficient in Excel and PowerPoint; proven ability to transform analysis into executive‑ready narratives, dashboards, and presentations. • Working knowledge of Microsoft Power Platform and Copilot to enable business‑led automation. • Experience partnering with IT on technology integration; literacy with ERP/enterprise platforms (e.g., SAP/Work‑Management/GIS) is a plus. • Exceptional stakeholder engagement and communication skills across technical and non‑technical audiences; comfortable prepping leaders for forums and decisions. Apply tot his job