Amazon Remote Support Staff - Fresh Graduates AND Career Starters – Amazon Store

Job Title: Amazon Remote Support Staff – Fresh Graduates & Career Starters Location: Remote (Available across eligible regions) Job Type: Full-Time / Part-Time / Contract Experience Level: Entry-Level Industry: E-commerce / Customer Support / Technology Department: Customer Service / Operations / Support Services Are you a recent graduate or early-career professional looking to launch your career with a global brand? Amazon is hiring Remote Support Staff to assist customers and internal teams across a variety of functions. This is a great opportunity for individuals seeking work-from-home flexibility , structured training, and long-term career potential. Key Responsibilities Provide customer support via chat, email, or phone (depending on the role) Assist with order tracking, delivery issues, product inquiries, and account concerns Respond to internal or seller inquiries with accuracy and professionalism Follow Amazons policies and processes to ensure customer satisfaction Troubleshoot issues and escalate technical problems when necessary Document interactions and solutions using internal support systems Participate in virtual training and team meetings Who Can Apply Fresh graduates or students in their final semester Individuals with no prior experience but strong communication and computer skills Early-career professionals seeking a transition into remote roles Basic Qualifications Bachelors degree (completed or in progress), or equivalent experience Proficient in spoken and written English Tech-savvy and comfortable using communication tools and online platforms Reliable internet connection and a quiet home work environment Strong problem-solving and multitasking abilities Excellent time management and willingness to learn Preferred Qualifications Previous customer service, call center, or administrative experience is a plus Knowledge of e-commerce platforms or Amazon services is beneficial Familiarity with CRM tools or ticketing systems (e.g., Zendesk, Salesforce) Work Environment & Schedule 100% remote – work from anywhere with a secure internet connection Flexible shifts including day, evening, and weekend options Must be available for virtual onboarding and training sessions Benefits Competitive hourly pay or project-based compensation Performance-based bonuses and recognition Remote work setup and equipment allowance (role-dependent) Access to Amazons employee learning platforms and internal job mobility Opportunity to grow within Amazons global workforce How to Apply Interested candidates should submit: An updated resume A brief statement of interest (why you are a good fit for a remote support role) Optional: Language proficiency, preferred shift timing, or technical tools you are familiar with Subject line: Application – Remote Support Staff (Fresh Graduate)